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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

Used ratesetter to borrow money for a car, customer service via phone to take the loan out was friendly and efficient, and web portal to manage my loan is easy to use and very transparent. Would recommend ratesetter for anyone looking for a loan. Reviewed on: 1st July 2021

Great to work with

Applied for a loan to buy and insure a car. They were fantastic Reviewed on: 1st July 2021

Go-to loan provider

We have had multiple loans with RateSetter and they always give us the best APRs. Can’t fault them and will always go back. Reviewed on: 1st July 2021

Highly recommended

I reccomend ratesetter to anyone needing a loan. Reviewed on: 1st July 2021

Easy to use fair and flexible

Have used for last 4 years and was easy to setup has been flexable if i needed t ajust and verrly little pestering in the form of adds aor selling other items Reviewed on: 1st July 2021

Very expensive

I would recommend to find other lender. Reviewed on: 1st July 2021

RateSettler my favorite

RateSettler for me best one and only one Reviewed on: 29th June 2021

Easy and straight forward

Great loan company, easy to follow, online facilities great Reviewed on: 29th June 2021

Best loan provider by far

I made an application and was dealt with quickly by professional staff. I was offered a brilliant rate and was set up within the hour shortly followed by the money in my bank account. A great team who I would definitely be recommending to friends and family. Reviewed on: 29th June 2021

What you see is what you get!

Transparency is exactly what you need. Transparency is what you get! Really good customer service, easy to use platform. Really happy. Reviewed on: 28th June 2021

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