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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use and Hassle free

Used ratesetter twice now and never had a problem in securing a loan etc...friendly and helpful staff to chat to..and repayments made to a manageable amount. Reviewed on: 22nd June 2021

Excellent service!

Very efficient in answering any queries! Reviewed on: 22nd June 2021

Bike loan

Very helpful and quick set up no problems at all Reviewed on: 22nd June 2021

Promptly

Always there if you need, and friendly Reviewed on: 22nd June 2021

Easy, straight forward lending

I borrowed money through RateSetter and everything was very straight forward and easy to use interface. Reviewed on: 22nd June 2021

Fast service

I applied for a loan and I can honestly say I was impressed with the speed of delivery. I got my loan within a few days. Couldn’t be happier. Reviewed on: 22nd June 2021

Great loan rates and fast

Have used rate setter for loans a couple of times now there rates are very competitive and there very fast on giving you a decision and getting money into your bank if your successful Reviewed on: 21st June 2021

Ratesetter excellent service

I can't imagine a more efficient and easy to use way of borrowing and with no hidden costs and simple application process I would definitely recommend Ratesetter to others. Reviewed on: 21st June 2021

Can get quick loan

When I needed the loan I got approved quickly and it was really good sorted my financial situation Reviewed on: 21st June 2021

Review - Suffolk

Easy simple process. Very professional. Reviewed on: 21st June 2021

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