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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter lending reviews on Smart Money People help people like you thinking about what life is like as a RateSetter customer to find this out. What is customer service like? Is the online experience quick and simple? You can find this out by reading our RateSetter lending reviews. If you are a RateSetter customer, you can also write your review today!

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RateSetter Loans reviews (14025)

great service, helpful staff

highly recommend Ratesetter, helpful staff, caring and understanding. Reviewed on: 10th April 2023

Great service

Friendly service, quick responses, reasonable rates. Thanks! Reviewed on: 10th April 2023

Good company.

Rate setters was very easy and helpful firm to loan from. Reviewed on: 10th April 2023

Happy Customer

I needed a small loan to consolidate some debt and buy a new car due to a change in my circumstances which involved me needing to regularly commute. The process of submitting my application, being approved and receiving the money was quick and easy. I have never had any problems since. Reviewed on: 10th April 2023

Top Notch

Always very good, never a problem, quick and easy to arrange. Reviewed on: 10th April 2023

Lifesaver!

A friend recommended Ratesetter so I decided to try it when we hit a bump in the road in our finances. My husband was so stressed so when I was able to take out a small loan to see us through, I couldn’t believe how quick and simple the process was. Reviewed on: 10th April 2023

Great service!

Signing up and applying for a loan was super simple, very hassle-free, and I love how I can still view and manage the loan online in my account - easy to see all the dates when the payments will take place, as well as the option to pay extra payments! Haven't had any problems, and have been a customer for more than a year now! Reviewed on: 10th April 2023

Compassionate and understanding Company

Everybody is struggling during our current climate but the Ratesetters team are understanding without being judgemental. They listen, where less compassionate companies do not. They take the time, no matter how long that time is to help you decide which avenue is the best for you, the customer, without pushing extras in that you do not ask for or need. This company is all about the customer, which is exactly what people need right now. Reviewed on: 10th April 2023

Brilliant, no hassle.

Hassle free fast transactions at good rates. Reviewed on: 10th April 2023

Quick and easy

I applied for a loan online and the whole experience was easy and convenient! I have a busy life and the process was quick and smooth. Reviewed on: 10th April 2023

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