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RCI Bank: Freedom Savings Account reviews

4.90
Based on 11,981 reviews, last reviewed 24th Apr 2026
73450% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
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Latest highest rating:

5

Easy to access flexible account, easy savings Easy to access flexible account, that makes saving easy and also withdrawing funds fast and effectively= Reviewed on: 24th April 2026
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BRP

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026
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T S

About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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RCI Bank Freedom Savings Account reviews (11981)

RCI Bank great service

5
RCI Bank provides a very good service, efficient and fast with no delays. Customer Service is helpful and polite. Reviewed on: 12th March 2025

online experience.

5
an easy online experience when investing or withdrawing money Reviewed on: 12th March 2025

Best Bank I have banked with

5
RCI is the best bank that I have banked with and I have banked with a few in my time. Each time I close an account I transfer the money to an RCI account. I have 4 accounts up to now. Opening an account is easy and you can give your account a name, so that you can keep track of where you are transferring your money more easily. I use this myself rather than the actual account number. I can pick out the account that I want really quickly. Everything online is quite easy to navigate and use and for a senior, like myself, this is important. I, also, find it easy to transfer money into my accounts from my other bank accounts. I do prefer banking via my desk top computer but this is because I can see better on my extra large screen. I have the RCI App but sometimes there are technical issues with it, as there was today. I find it very hard to remember user ID's and passwords, so the app isn't ideal for me. I really look forward to receiving the informative emails from RCI. It is like a friend dropping in. It is full of usefull information and RCI gives good advice on how not to be taken in by scammers. I actually keep every email RCI sends. I am on the RCI Facebook page. I like the way that RCI acknowledges occassions like World Book Day and International Women's Day and the competitions. Not for huge ammounts of money but very helpful to any seniors who win. RCI really tries to engage with its customers, to offer them the best it can in interest rates, to keep them safe from scammers, offer advise and take on board customer's views. However, there isn't any 'hard sell'. You are supplied with information but left to make up your own mind without pressure. I am pleased to be a member of the RCI community and hope to be so for many years to come. Reviewed on: 12th March 2025

Clear and concise information

4
The website is clear and concise, rates are consistently high. Reviewed on: 12th March 2025

Such a quick easy way to access my savings.

5
Such a quick easy way to access my savings. Good communication via email, not bombarded just relevant information provided. cuatomer services are easy to get hold of and have never had an issue. Reviewed on: 12th March 2025

Great interest rates

5
Competitve savings interest rates, easy to use app for online banking Reviewed on: 12th March 2025

Lovely bank to deal with

5
Easy app To use. Very clear rates. Easy to open an account. Customer services very patient and very helpful Reviewed on: 12th March 2025

Good rates, good website and communications

5
Good rates, good website and communications Reviewed on: 12th March 2025

Clear and Simple with excellent rates.

5
Easy to use website and App and compete interest rates. Clear and simple communications so customers know where they stand. Reviewed on: 12th March 2025

Very safe and convenient easy access account

5
Very safe and convenient easy access account at competitive interest rates. A Bank that cares about its customers and upon whom they can trust for the provision of a reliable service/ Reviewed on: 12th March 2025

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