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Revolut: Personal account reviews

Name: Personal account
Rating: 4.93 (92116 reviews)

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4.93

Based on 92,116 reviews, last reviewed 16th May 2026

53% decrease in 5 star reviews

in the past 90 days

79% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Revolut is amazing with all the perks and choices Revolut is amazing with all the perks and choices Reviewed on: 16th May 2026

Latest lowest rating:

1

Bunch of absolutely clueless people. Bunch of absolutely clueless people. All they do is lies and making false promises. Stay away from this Pseudo Bank people. They will restricted your... Read more Reviewed on: 14th April 2026

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About this product

Revolut is an e-money institution which means you can take out an everyday account to manage your money in a range of ways.

You can send, spend, receive and hold a range of currencies. Customers get a physical debit card for everyday spending, a virtual card and a single-use virtual card that resets its details each time you use it.

Revolut reviews help you find out what it’s really like to be a customer. If you’ve used Revolut before, you can also leave a review and share your experience.

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Revolut Personal account reviews (92116)

Great no-frills service

I think their services are great. Reviewed on: 21st January 2021

Everything in one app

Revolut started off giving me super cheap FX rates for travelling and sending to family. Now it gives me insight to spending, allows me to invest in stocks, crypto, metals and manage bill payments with family and friends. Also love the new subscription reminder piece...helping me keep track of expenses. Reviewed on: 19th January 2021

Cluttered interface, lots of financial products

Not sure why... it may be the negative media attention.. it maybe the cluttered interface... but something doesn’t quite sit right with me, despite the range of financial products available. Reviewed on: 18th January 2021

Revolut-ionary

There are so many features Revolut excells at such as the ability to invest in a wide array of assests including stocks, precious metals and cyrpto currencies. As well as having a really good interface for their personal banking features. Making saving fun by offering many perks and useful motivational messages when meeting milestones. Truely Revolutionary Reviewed on: 18th January 2021

All at one place.

Everything about money that you could ever need in one app! Reviewed on: 18th January 2021

Atrocious from start to finish

Absolutely atrocious customer service. Actually I am not even sure we can even say that there is an customer service. Accounts get locked for no reason. Nobody answers for days and I am a premium customer! There is no number to call, all you can do is chat in the app with absurdly incompetent individuals (are they even human?). I have absolutely never been treated so poorly by any other company in my life and that means a lot given that I have flown on the likes of Ryanair... I cannot wait to delete my account but I can’t for now since I am unable to withdraw my funds for a locked account! Reviewed on: 2nd November 2020

AVOID LIKE THE PLAGUE!!

AVOID AT ALL COST!!! The app itself is really well designed, the customer service on the other hand... is rubbish or non-existent.They froze my account and asked me for documents to prove that is my salary.I send them a payslip they reply they want the last 3 months payslips.I send them the payslips they reply they want my bank statements for the last 3 months.How stupid and incompetent you need to be to ask me to provide bank statements from the same bank you work for? Asked them if they have acces to my bank statements. They replied "yes, of course". Now they want my employment contract. And keep playing this stupid game. THEY STOLE £4268 FROM ME. They keep telling me to use the in-app "live" chat but is just one chat active with the same "live" agent replying after 2 days. You can't talk to someone else and you're stuck with the same incompetent named "Jordan". There are a lot of people in the same situation that have nobody to complain to other than the "live" incompetent in the chat. THERE IS NO PHONELINE. I guess the rubbish or non-existent customer service is the price you have to pay for not using a reputable bank. In my situation there are a lot of other people and this keeps repeating. They always have the same automated dumb message wich is an apology for being incompetent but they are not willing to solve the problem either. Reviewed on: 13th May 2020

Avoid. Save your nerves and money for other things

Revolut is a scam. They lure people in with their low exchange rates. If you need it for small amount currency exchange or to withdraw in a foreign country, it will do the trick. To use it as a bank or to make international transactions would be a disaster. Among others they have a very bad customer service and management, which is unpleasant and discriminating. They requested lots of information for an international transaction. After it was provided they told they do not cooperate with the transferring bank. The reason is ridiculous. Especially because they knew the name of the bank from the beginning. Also I have advised them to my friends. Which I know regret of having done. As you have to ask them for that bonus hanging on the stupid chat for days and those friends come back complaining about Revolut. Therefore I decided to warn the rest. Do not use them for anything else than withdrawal or payment in foreign countries or avid altogether. There are better alternatives. Reviewed on: 11th May 2020

Full of features the normal banking system cant come close to beating.

Excellent bank, no comparison....From money box saving of spare change even into crypto to the best exchange rates available with one card multi currency wallet there is no easier way to manage your fiat. Reviewed on: 8th April 2020

Great for International Payments

Love Revolut, i use this as my secondary bank to send over payments to my daughter abroad, it's just so simple and quick to do just how it should be! Reviewed on: 4th April 2020

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