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Revolut: Personal account reviews

Name: Personal account
Rating: 4.75 (92233 reviews)

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4.75

Based on 92,233 reviews, last reviewed 9th Jul 2026

94% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent service, I use it for all my banking needs. Excellent service, I use it for all my banking needs. Reviewed on: 9th July 2026

Latest lowest rating:

1

All hype but ultimately poor - just avoid them. Complete con job - just avoid them. Immediate example was that I was offered a sign up offer for a recent purchase from randox (£20 cashback after spe... Read more Reviewed on: 29th June 2026

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About this product

Revolut is an e-money institution which means you can take out an everyday account to manage your money in a range of ways.

You can send, spend, receive and hold a range of currencies. Customers get a physical debit card for everyday spending, a virtual card and a single-use virtual card that resets its details each time you use it.

Revolut reviews help you find out what it’s really like to be a customer. If you’ve used Revolut before, you can also leave a review and share your experience.

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Revolut Personal account reviews (92233)

Revolut-ionary

There are so many features Revolut excells at such as the ability to invest in a wide array of assests including stocks, precious metals and cyrpto currencies. As well as having a really good interface for their personal banking features. Making saving fun by offering many perks and useful motivational messages when meeting milestones. Truely Revolutionary Reviewed on: 18th January 2021

All at one place.

Everything about money that you could ever need in one app! Reviewed on: 18th January 2021

Atrocious from start to finish

Absolutely atrocious customer service. Actually I am not even sure we can even say that there is an customer service. Accounts get locked for no reason. Nobody answers for days and I am a premium customer! There is no number to call, all you can do is chat in the app with absurdly incompetent individuals (are they even human?). I have absolutely never been treated so poorly by any other company in my life and that means a lot given that I have flown on the likes of Ryanair... I cannot wait to delete my account but I can’t for now since I am unable to withdraw my funds for a locked account! Reviewed on: 2nd November 2020

AVOID LIKE THE PLAGUE!!

AVOID AT ALL COST!!! The app itself is really well designed, the customer service on the other hand... is rubbish or non-existent.They froze my account and asked me for documents to prove that is my salary.I send them a payslip they reply they want the last 3 months payslips.I send them the payslips they reply they want my bank statements for the last 3 months.How stupid and incompetent you need to be to ask me to provide bank statements from the same bank you work for? Asked them if they have acces to my bank statements. They replied "yes, of course". Now they want my employment contract. And keep playing this stupid game. THEY STOLE £4268 FROM ME. They keep telling me to use the in-app "live" chat but is just one chat active with the same "live" agent replying after 2 days. You can't talk to someone else and you're stuck with the same incompetent named "Jordan". There are a lot of people in the same situation that have nobody to complain to other than the "live" incompetent in the chat. THERE IS NO PHONELINE. I guess the rubbish or non-existent customer service is the price you have to pay for not using a reputable bank. In my situation there are a lot of other people and this keeps repeating. They always have the same automated dumb message wich is an apology for being incompetent but they are not willing to solve the problem either. Reviewed on: 13th May 2020

Avoid. Save your nerves and money for other things

Revolut is a scam. They lure people in with their low exchange rates. If you need it for small amount currency exchange or to withdraw in a foreign country, it will do the trick. To use it as a bank or to make international transactions would be a disaster. Among others they have a very bad customer service and management, which is unpleasant and discriminating. They requested lots of information for an international transaction. After it was provided they told they do not cooperate with the transferring bank. The reason is ridiculous. Especially because they knew the name of the bank from the beginning. Also I have advised them to my friends. Which I know regret of having done. As you have to ask them for that bonus hanging on the stupid chat for days and those friends come back complaining about Revolut. Therefore I decided to warn the rest. Do not use them for anything else than withdrawal or payment in foreign countries or avid altogether. There are better alternatives. Reviewed on: 11th May 2020

Full of features the normal banking system cant come close to beating.

Excellent bank, no comparison....From money box saving of spare change even into crypto to the best exchange rates available with one card multi currency wallet there is no easier way to manage your fiat. Reviewed on: 8th April 2020

Great for International Payments

Love Revolut, i use this as my secondary bank to send over payments to my daughter abroad, it's just so simple and quick to do just how it should be! Reviewed on: 4th April 2020

Avoid like a plague

Avoid like a plague, everything is hunky dory but if things go wrong expect terrible service, I referred a friend to revolut to get £17 referral bonus, I was told that I had the refer the friend by the 2nd of March, I sent the link and 1 friend decided to do it, they met all the criteria, waited for the card and used it which was the last criteria to be met, after a couple of days, neither of us had the bonus, I chatted to Revolut, they told me I missed the deadline, I was like no, my friend opened the account within the March 2nd deadline, no say revolut, they had to use the card as well as everything else before the 2nd March, my friend didn't receive the card until the 7th march, so the offer was basically impossible to achieve! Revolut did not seem to understand this fact and the guy I spoke to on the chat kept blaming it on me! Eventually after escalating they paid me the £17 as a Gesture of goodwill, I paid £12.99/month for the metal which apparently gives you priority support as well as other things, I dread to think how they treat free customers, but after paying this amount for well over a year to be treated so poorly is worse than experience I've had from what these NU Banks call the 'dinosaur' banks! I've now closed the account and you should be careful before opting for these charlatans as your digital bank of choice, I've just moved to Curve, so far much better! Reviewed on: 18th March 2020

WARNING - DO NOT USE REVOLUT

WARNING. This app appear to be a scam. I have deposited above 10k on my Revolut account, but I'm no longer able to access the app. It appears Revolut has blocked the account and when I try to get in contact with the company they're not replying. DO NOT USE THIS APPLICATION Reviewed on: 12th March 2020

First Choice For Holiday Money Card

Revolut is perfect for loading and taking on holiday with you. Gives you honest exchange rates. Their app makes it super easy to transfer between accounts and view your balances. Love this app and card. Reviewed on: 11th March 2020

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