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Ripe Insurance: Photography insurance reviews

Name: Photography insurance
Rating: 4.83 (160 reviews)

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4.84

Based on 160 reviews, last reviewed 19th Oct 2025

66% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

3 star

2 star

Latest highest rating:

5

Very straight forward, easy to set up I thankfully haven’t had to make a claim but the process of taking out the insurance was very easy. The website was easy to navigate too. Reviewed on: 19th October 2025

Latest lowest rating:

1

I put in a claim in march when my camera bag and kit... I put in a claim in march when my camera bag and kit was stolen. Was told normally takes couple weeks to get sorted may I saw an assessor and then de... Read more Reviewed on: 10th July 2025

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About this product

Ripe Insurance offer camera and photography equipment insurance policies.

You can cover up to £60,000 of equipment and they will replace it new-for-old provided it’s under three years old. At Ripe Photography, accidental damage is also covered for up to £60,000.

Ripe camera and photography insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ripe Insurance before, you can also leave a review and share your experience.

Ripe Insurance Photography insurance reviews (160)

Review of the Ripe Insurance, Photography insurance:

The worst company I have EVER dealt with

The amount of stress caused and loss of earnings this company has cost me is colossal! The very worst customer service of any company I have ever dealt with. I have had to get the Financial Ombudsman involved, and yet they still are not dealing with my claim in a timely fashion. This is the second claim I have been given the runaround with, yet they are so quick to take your renewal money. They have cost me in productivity and the stress I have encountered dealing with them is just not worth it. I may as well throw my money on a bonfire and at least benefit from the heat that gives...they give you nothing for your money but pain! I have had a damaged Macbook Pro screen since June 2022 and nothing has been done since I made the claim. Last year I dropped my hard drive, and after sending it off to get assessed and having to pay for the diagnosis, they then told me I am not covered for data recovery! I don't really get why I'm paying for a policy as it appears that nothing is covered...what an awful company. They just take your money and give you hell! The positive reviews here are of people who have, fortunately, not had to make a claim yet...God forbid you ever do have to! I have had to resort to now buying another Macbook Pro so I can commence work. So what was the point of me getting insurance with these crooks?? The only time they answer you is on here in public in order to fool those reading these reviews that they do value their customers and want to help. Even after answering one of my reviews they have still yet to action anything. I have sent them 4 different engineer reports detailing the damage but I'm still waiting for something positive to happen. I wish Watchdog was still on TV as this awful organisation should be exposed there. I will ensure that I spread this on all forms of social media and see if I can go to small claims court or something. Please do not take out any insurance with them, and steer clear of Davis Group in general, I can't stress this enough. My experience has been the worst nightmare you can imagine. Reviewed on: 29th November 2022

Straight forward and hassle free

Straight forward and hassle free Reviewed on: 18th July 2025

Mobile device claim

Had to claim for a mobile device. Process was clear and received claim money I was expecting. Reviewed on: 18th July 2025

My experience is nil.

My experience is nil. I pay the premium yearly. I've never claimed nor needed to and hope this situation lasts. Reviewed on: 18th July 2025

Fortunately not had to make a claim.

Fortunately not had to make a claim. But foun setting up a new policy was extremely easy and the price was reasonable. Reviewed on: 18th July 2025

Quick, Simple & Straightforward

Simple and straightforward to deal with. Quick also Reviewed on: 11th July 2025

Photography

Always good customer service and easy to answer questions. Reviewed on: 10th July 2025

Easy to navigate

Setting up procedure and making a claim s simple Reviewed on: 10th July 2025

One of the better insurance companies

Have been with Ripe for a few years now and have found them both competitive in price and quality Reviewed on: 10th July 2025

I put in a claim in march when my camera bag and kit...

I put in a claim in march when my camera bag and kit was stolen. Was told normally takes couple weeks to get sorted may I saw an assessor and then despite keeping calling wasn't till end of June it went to the underwriters I am still waiting rang for the umpteenth time and was told can take a week to months for the underwriters to approve or not my claim. Number of times I have asked for a call back for an update and no one has done this. Somone from the Davy's Grouo rang me to say the claim has been sent to the underwriters and even he admitted it's taken a very long time. I suffer mental.health problems and photography was my way to get out and get calm I have not been able to and the stresses of it has been really detrimental to me Reviewed on: 10th July 2025

Paid my claim with no hassle and got me back photogr...

Paid my claim with no hassle and got me back photographing very quickly Reviewed on: 10th July 2025

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