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Royal London: Personal protection insurance reviews

Name: Personal protection insurance
Rating: 3.25 (45 reviews)

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3.25

Based on 45 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

38%

3 star

51%

Latest highest rating:

5

good pensions provider company good pensions provider company reputable Reviewed on: 20th August 2026

Latest lowest rating:

1

Dreadful company Life insurance claim totally ignored. All communications received the same response , to complete the online form which had already been done. Reminde... Read more Reviewed on: 6th June 2026

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About this product

Royal London life insurance provide a range of personal protection policies.

Choose from critical illness, life insurance and income protection policies.

Royal London personal protection insurance reviews help you find out what it’s really like to be a customer. If you’ve used Royal London before, you can also leave a review and share your experience.

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Royal London Personal protection insurance reviews (45)

Con.

we were made to take life assurance out with these jokers in order to secure a mortgage. later we sold the house and moved. The amount kept appearing on our statement even though the mortgage was paid off and we had moved to a different area. Eventually I rang them up and was told I haddn't paid for two months' so they'd cancelled it. I asked why they hadn't written to me as they said it was a life insurance policy. They said they'd written to the old address. Can't help thinking that they have had thousands off me for something I did not need or want but was made to have and that if they had seriously wanted to find me, i.e if it was a debt, they would have found me. Shady, not to be trusted when I see ther advert on TV it angers me all over again. No wonder people don't trust insurance companies and their products anymore. Reviewed on: 23rd August 2017

Does the job

Very easy to setup Better than others in the same business Reviewed on: 23rd August 2017

very pushy "consultant"

good prices, very pushy sales people Reviewed on: 5th July 2017

Life insurance

Easy and fast to set up. All done on line with no issues. Reviewed on: 4th July 2017

Ripped off.

I was made to take out a policy with these jokers for a mortgage. After the mortgage was paid off I moved house they couldn't be bothered to find me so after seven years' I had two lapsed payments so the policy lapsed. Such greedy people, a plague on all their houses. Reviewed on: 8th October 2016

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