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Royal London: Personal protection insurance reviews

3.27
Based on 45 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
38%
See only 4 star reviews
9%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
51%

Latest highest rating:

5

good pensions provider company good pensions provider company reputable Reviewed on: 20th August 2026
Sabrina Joseph's avatar
Sabrina Joseph

Latest lowest rating:

1

Dreadful company Life insurance claim totally ignored. All communications received the same response , to complete the online form which had already been done. Reminde... Read more Reviewed on: 6th June 2026
Balcones's avatar
Balcones

About this product

Royal London life insurance provide a range of personal protection policies.

Choose from critical illness, life insurance and income protection policies.

Royal London personal protection insurance reviews help you find out what it’s really like to be a customer. If you’ve used Royal London before, you can also leave a review and share your experience.

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Royal London Personal protection insurance reviews (45)

Good solid company to save with

5
Great company who have helped me to save a little nest-egg for the future. Reviewed on: 18th September 2020

Great Product, Very Happy

5
Very happy with the service I have received from Royal London. Feel satisfied that my life insurance product is with them. Reviewed on: 12th September 2020

Good value policy and excellent service

5
I've had my life insurance with Royal London for a while. They beat other quotes and seem reliable. Reviewed on: 16th July 2020

Life insurance

5
Took a bit of time to assess. Very thorough Reviewed on: 16th August 2019

Life Insurance

4
Friendly and concise advice and easy to deal with Reviewed on: 30th July 2019

Royal London - run by Humans

4
I have an ISA with Royal London which was previously managed by CIS and dealing with them is a doddle over the phone. On each occasion that I've phoned them to arrange a withdrawal, the team have been super. Simple process yet crucially secure and I receive my money promptly. It's great to be able to call them and deal with actual people who are competent and courteous. Reviewed on: 23rd November 2018

Easy and Simple

5
Who knew life insurance could be made simple? Royal London explained everything to us and we finally got a life insurance that suited our needs. Reviewed on: 23rd September 2018

50 Plus

5
I have a pension with Royal London so approached them for some 50+ insurance. Great price and really easy to buy on line. Reviewed on: 29th June 2018

A Company That Cares

5
It took months of stress and worry to find an insurer that wouldn't penalise for mental health problems. A decent quote without belittling their potential clients. Would definitely recommend. Reviewed on: 11th February 2018

Awsome

5
My account was transfered to RL, and the change in customer service was amazing Reviewed on: 1st February 2018

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