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Saffron Building Society: Savings reviews

4.83
Based on 7,176 reviews, last reviewed 6th Aug 2026
10% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Nicole was excellent! I spoke to Nicole today who couldn't have been more helpful. She was very understanding and kind, and I just wish that it was always this pleasant whe... Read more Reviewed on: 6th August 2026
Anne H's avatar
Anne H

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7177)

Good accounts great customer service

5
Good accounts great customer service Reviewed on: 12th February 2026

Peace of mind

5
It always feels very reassuring to come into branch Reviewed on: 12th February 2026

Saving account needed

5
Would like to be able to save more with you but no products available.. Reviewed on: 12th February 2026

Rates & Service generally very good

5
Please with the service a mobile app. A bit disappointed on the new ISA rate so we moved some isas else where. Reviewed on: 12th February 2026

Good Professional Service

4
I am happy as I have no issues, the service is good and resolve any issues that i may have professionally. The rates are good and it is value for money Reviewed on: 12th February 2026

Helpful people on the other end of a phone.

5
Helpful people on the other end of a phone. Good rates. Good commuincation. Reviewed on: 12th February 2026

Satisfaction

5
Friendly, welcoming understanding of both queries and requirements Reviewed on: 12th February 2026

Excellent Braintree branch.

5
The staff at the Braintree branch are fantastic Reviewed on: 12th February 2026

Saffron building society review

5
Staff are always helpful and friendly. Always get a top service Reviewed on: 12th February 2026

Front of desk Bishop's Stortford - Our experience ...

5
Front of desk Bishop's Stortford - Kendra - was polite., helpful and clear in her actions, however, you do need to add more bodies to the front desk to reduce queuing and allow a degree of privacy to customer interactions - setting up/transferring account details, and other private discussions should be set aside from an audience waiting to be served! Its just not good business practice. Reviewed on: 12th February 2026

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