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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7177 reviews)

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4.83

Based on 7,177 reviews, last reviewed 7th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

I love the fact that I can pop into the branch and s... I love the fact that I can pop into the branch and speak to people rather than dealing with a machine. The staff are great! Reviewed on: 7th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7177)

My enquiry was dealt with speedily and politely.

My enquiry was dealt with speedily and politely. The app is easy to use. Reviewed on: 12th February 2026

Unusual story

Tried opening ISA asked for transfer forms none arrived tried again no good gave up Reviewed on: 12th February 2026

Always friendly and helpful staff.

Always friendly and helpful staff. Reviewed on: 12th February 2026

Phone is answered promptly.

Phone is answered promptly. Charlotte was very helpful and efficient. She answered questions accurately Reviewed on: 12th February 2026

Very professional and easy to use.

Very professional and easy to use. Reviewed on: 11th February 2026

Very good

Very good with Natalie Wells today but it all always good with all the staff I see Reviewed on: 11th February 2026

Over the years consistently good all round.

Over the years consistently good all round. Todays customer service was excellent, The assistant was well informed, cheerful, patient and very helpful, Reviewed on: 11th February 2026

Jodie was very helpful.

Jodie was very helpful and prepared to find out the information I needed and send it to me. Reviewed on: 11th February 2026

Amazing customer service-ZOE COLLINS

Zoe Collin’s was the most warm , caring yet so knowledgeable about the products. Such an asset to your team and should be recognized. Nothing was too much trouble. Reviewed on: 11th February 2026

Great customer service

Your customer service lady was very helpful kind and friendly. Reviewed on: 11th February 2026

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