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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,771 reviews, last reviewed 13th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

On the High Street

Saffron have the advantage of having a branch in the High Street when all other banks have moved out. In the branch are friendly staff who can provide face-to-face advice. This is very welcome and so much better than other, now non-existent, banks. Reviewed on: 27th January 2026

An efficient service from well-informed, competent s...

An efficient service from well-informed, competent staff in your Colchester branch. Reviewed on: 27th January 2026

Online account easy to set up and to use.

Online account easy to set up and to use. Telephone support staff were courteous and helpful. Reviewed on: 27th January 2026

Service with a smile

Allways friendly,efficient and helpful Reviewed on: 27th January 2026

easy to deal with on the phone

Ido not live near the branch but if ever i have a query , it is handled friendly and efficiantly Reviewed on: 27th January 2026

Easy to do business with

Good rates of interest and really good service when transacting on the account. Reviewed on: 27th January 2026

Easy everything

Easy online, very helpful via telephone, and also helpful in branch. Reviewed on: 27th January 2026

I generally use on-line banking

I generally use on-line banking, and find the system to work very well, on the odd occasion in go into Branch the staff are courteous and helpful. The design of the Colchester branch could be better, and junior savings accounts on offer could be wider. Reviewed on: 27th January 2026

Customer service excellent and savings rates are good

Customer service excellent and savings rates are good Reviewed on: 27th January 2026

Fab customer service and competitive loyalty accounts

I've had accounts with Saffron for decades, since I was a child, and have always had a great experience. Their cusomter service team are lovely and prompt, online, over the phone or in-person. I've always found their loyalty savings accounts to be very competitive, too. Reviewed on: 27th January 2026

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