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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6774 reviews)

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4.83

Based on 6,772 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very helpful in helping me reset my memorabl... Zoe was very helpful in helping me reset my memorable word. Polite and friendly. My call was answered promptly and I am happy to recommend Saffron B... Read more Reviewed on: 15th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6774)

Opened ISA and savings account today, excellent serv...

Opened ISA and savings account today, excellent service highly recommended. Reviewed on: 20th January 2026

Excellent review with Kendra in the Bishops Stortfor...

Excellent review with Kendra in the Bishops Stortford branch! Reviewed on: 20th January 2026

Brilliant service by Dan.

Brilliant service by Dan. Made it straight forward and was super patient with us. Helped them get around the 180 days ISA penalty Reviewed on: 20th January 2026

Exemplary service and assistance on phone today.

Jodie provided an exemplary service on the phone today. I contacted her about something arranged in the branch but they’d not got back to me. Reviewed on: 20th January 2026

We have never had a problem at the Brentwood branch.

We have never had a problem at the Brentwood branch. I would recommend them to anyone Reviewed on: 20th January 2026

Had a lovely appointment with Danielle in the Braint...

Had a lovely appointment with Danielle in the Braintree branch where we discussed my accounts for around an hour. I left satisfied and Lewis on the counter was helpful with booking me in last week. Reviewed on: 20th January 2026

Really helpful customer support assistant who dealt...

Really helpful customer support assistant who dealt with my query kindly and efficiently Reviewed on: 20th January 2026

I regularly visit the Halstead branch of the Saffron...

I regularly visit the Halstead branch of the Saffron Building Society and always find the staff friendly and efficient. I also drive elderly and disabled neighbours there to do their banking and the staff are always very patient and accommodating, especially Mr Sam Smith, who is very often on the front desk. In this digital age, it is great to still have a traditional building society nearby. Reviewed on: 19th January 2026

Florrie Gray

With assistance from Florrie Gray, a difficult online issue was resolved quickly and promptly. Florrie was very professional, patient and friendly throughout this process, making it the issue more easily manageable. Reviewed on: 19th January 2026

I like the fact that there is now a branch in Braint...

I like the fact that there is now a branch in Braintree and I don't have to bounce around in between places. Reviewed on: 19th January 2026

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