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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6285 reviews)

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4.75

Based on 6,285 reviews, last reviewed 10th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful and knowledgable staff I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up ... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6285)

Very good customer service, love the impersonating e...

Very good customer service, love the impersonating experience as this is now missing. Reviewed on: 8th October 2025

The staff in Ware are always friendly and happy to c...

The staff in Ware are always friendly and happy to chat Reviewed on: 7th October 2025

I spoke with Sophia today.

I spoke with Sophia today. She guided my through my options with a savings account. She was so freindly and helpful. Also, she called me back immediately after I lost connection which I really do appreciate. One issue I noticed was when I got the call from Sophia my phone showed up as something other than Saffron so we agreed I would call back myself for security reasons. Sophia was at the end of the line again straight away. Fantastic customer service. Reviewed on: 7th October 2025

Happy we have a local branch always good to come int...

Happy we have a local branch always good to come into Halstead and talk to the lovely staff Reviewed on: 7th October 2025

As always, efficient and helpful service

As always, efficient and helpful service Reviewed on: 7th October 2025

Loves having everything in her passbook.

Loves having everything in her passbook. Loves being able to come into branch. Reviewed on: 7th October 2025

Took my monthly cash out in Royston today and was se...

Took my monthly cash out in Royston today and was served by Caroline. Reviewed on: 7th October 2025

Maria has helped me to sort out my problem, and has...

Maria has helped me to sort out my problem, and has made me feel very relaxed Reviewed on: 7th October 2025

Find experience of saffron very friendly, good custo...

Find experience of saffron very friendly, good customer service Reviewed on: 7th October 2025

Charity Account

Business manager was extremely helpful and the process of setting up an online account was very straightforward. Reviewed on: 7th October 2025

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