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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6774 reviews)

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4.83

Based on 6,774 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Highly satisfied! Highly satisfied! I was served by Ruby in the Colchester branch but everyone in the Colchester branch is always happy to help. Reviewed on: 15th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6774)

Sam and Ally from the Halstead branch are always fri...

Sam and Ally from the Halstead branch are always friendly and sort me out Reviewed on: 16th January 2026

Banking made easy

All made very easy! Pleasure to pop in and speak to the staff. Ally & Sam are very polite and good with all your members that pop into there branch Reviewed on: 16th January 2026

very easy, very friendly appointment

very easy, very friendly appointment with Andy, gave us all the information we needed, didn't mind the kids playing in the corner. Reviewed on: 16th January 2026

Discontinuing regular saver account.

Because of the latest reduction in interest rates I decided to cancel my regular saver account. On the phone Sophie understood my needs and arranged the stop efficiently. She also promised to send my concerns to senior management. Reviewed on: 16th January 2026

Great service in Ware, always tell my friends and f...

Great service in Ware, always tell my friends and family about saffron Reviewed on: 16th January 2026

Very kind staff in Ware and the warming winter bags...

Very kind staff in Ware and the warming winter bags were lovely so would like to thank the staff Reviewed on: 16th January 2026

I had a problem with a couple of my accounts.

I had a problem with a couple of my accounts. Sophia was very helpful, dealing with my problems and solving them quickly and efficiently. Thank you. Reviewed on: 16th January 2026

Staff helpful and friendly.

Staff helpful and friendly. Halstead branch always clean and tidy. Reviewed on: 16th January 2026

Regular Savings account

I have a family and friends saver account that's incredibly easy to set up and maintain. I wanted a regular savings account that could just be left to do it's own thing and this did exactly what was needed. Reviewed on: 15th January 2026

Very helpful appointment with Kendra in the Bishops...

Very helpful appointment with Kendra in the Bishops Stortford Branch, Saffron have always been very helpful! Its good to talk to a human being, we are fed up with chat bots! Reviewed on: 15th January 2026

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