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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7177 reviews)

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4.83

Based on 7,177 reviews, last reviewed 7th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

I love the fact that I can pop into the branch and s... I love the fact that I can pop into the branch and speak to people rather than dealing with a machine. The staff are great! Reviewed on: 7th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7177)

Always very good in Haverhill branch

Always very good in Haverhill branch Reviewed on: 30th January 2026

Branch staff were so helpful.

My 2 year ISA was due to mature, I don't do online banking so went into the Saffron Walden branch and the staff were so helpful giving me all the options and made it easy to transfer to a new suitable product. Reviewed on: 29th January 2026

Kendra was fantastic in helping me with a range of i...

Kendra was fantastic in helping me with a range of issues Reviewed on: 29th January 2026

REALLY GOOD Building Society

We recently opened a charity savings account. As I have not been involved with such an account before I required some assistance. The staff were brilliant and when I went into my local branch to make a deposit, I was very impressed by the service Reviewed on: 29th January 2026

Good building society savings account.

All I could ask for in a building society savings account. Support staff good. Reviewed on: 29th January 2026

I only have savings in my accounts.

I only have savings in my accounts. Whenever I have needed advice or details the staff are always very pleasant and obtain the information I require. Reviewed on: 29th January 2026

Customer Service

excellent and efficient service on line, friendly and always helpful, and you always get to speak to someone when you telephone. Reviewed on: 29th January 2026

Exceptional customer support and competitive account

I feel the savings accounts all competitive but more importantly for me the customer service I have received has been exceptional. I also believe that by saving with saffron building Society, I am supporting their investment in my local community. They have made me feel like they really care about me as one of their customers. Reviewed on: 29th January 2026

Very helpful when needing to revise my savings plan

Very helpful when needing to revise my savings plan to be updated and I wanted advice to move to an isa. Reviewed on: 29th January 2026

Helpful experience .

After arriving at the Halstead building society we were greeted by Lyn Bliss who dealt with our requirements in a professional and helpful way Reviewed on: 29th January 2026

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