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Saffron Building Society: Savings reviews

4.83
Based on 6,774 reviews, last reviewed 15th Jun 2026
47% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Highly satisfied! Highly satisfied! I was served by Ruby in the Colchester branch but everyone in the Colchester branch is always happy to help. Reviewed on: 15th June 2026
Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6774)

Excellent service on the phones from Ally - very eff...

5
Excellent service on the phones from Ally - very efficient and informative Reviewed on: 14th January 2026

Zoe review

5
Everything managed politely and effeciently Reviewed on: 13th January 2026

Everything has been very good, got what I need to ge...

5
Everything has been very good, got what I need to get done. Lynn was very helpful Reviewed on: 13th January 2026

Sophia advisor

5
The advisor I spoke to today was very polite, knowledgable and helpful. Reviewed on: 13th January 2026

Zoe - Efficient

5
Efficient. The purpose of my call was fulfilled Reviewed on: 13th January 2026

Max sat with me and helped me with the difficult for...

5
Max sat with me and helped me with the difficult forms I had to fill. He was very patient and never had the feeling he was rushing me. Reviewed on: 13th January 2026

Been a member for a long time always good service at...

5
Been a member for a long time always good service at Halstea I would give 6 stars if I could Reviewed on: 13th January 2026

Everything at Halstead is always good, served by Lyn...

5
Everything at Halstead is always good, served by Lyn today Reviewed on: 13th January 2026

Children's regular saver account renewal by phone

5
Phoned to renew a Children's regular saver account. Sophia handled this efficiently and courteously. Reviewed on: 13th January 2026

Sorting out account.

5
I called on behalf of my wife to get more information following an email notification of a maturing account she had been sent. We believed that this account had been closed but that was not the case. Zoe was very helpful and was able to sort out the situation for us. It was a real pleasure dealing with her. Reviewed on: 12th January 2026

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