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Saffron Building Society: Savings reviews

4.77
Based on 6,590 reviews, last reviewed 26th Apr 2026
121% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent Experience at Saffron Building Society Excellent customer service and easy experience. Saffron Building Society is great. Helpful staff. Reviewed on: 26th April 2026
Sarah's avatar
Sarah

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6590)

Zoe Collins was brilliant - very kind & very helpful.

5
Zoe Collins was brilliant - very kind & very helpful. Reviewed on: 26th November 2025

Superb phone service

5
I needed to take action in relation to children’s savings accounts at maturity for five of my grandchildren. I knew that I would struggle to do this online. I phoned and spoke with Maria who was incredibly helpful and patient. lt took a while with Maria talking me through the options and she did an excellent job in finding the best solutions. Thank you. Reviewed on: 26th November 2025

Superb support

5
My husband and I both have accounts with you and had difficulty opening an online account, Sophia Nuttall was extremely helpful, she was patient, understanding, clear in her instructions, she made the whole process a pleasure and very easy. She even remembered I had said my husband had been in hospital and asked how he was. She is a gem, we hope you appreciate her. Reviewed on: 26th November 2025

Very happy customer - good to hear a new branch has...

5
Very happy customer - good to hear a new branch has been opened. Kendra very helpful and friendly. Reviewed on: 26th November 2025

I had a cash deposit to make.

5
I had a cash deposit to make. I also wished to roundup my balance. Kendra was very helpful with my request. Reviewed on: 25th November 2025

Love Ware branch for locality and friendly staff.

5
Love Ware branch for locality and friendly staff. Will move more money over once FSCS increases. Reviewed on: 25th November 2025

I have never had any problems they are very helpful...

5
I have never had any problems they are very helpful with any of my concerns Reviewed on: 25th November 2025

I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND...

5
I ALWAYS FIND YOUR COLLEAGUES TO BE VERY HELPFUL AND EASY TO TALK TO BOTH ON PHONE AND IN YOUR BRANCH AND CAME INTO ROYSTON TO CONTINUE A CONVERSATION REGARDING OPENING A NEW ACCOUNT TODAY Reviewed on: 24th November 2025

Zoe Collins

5
Zoe was very helpful in answering all the questions I had and fulfilling the changes I wanted to my account Reviewed on: 24th November 2025

Zoe was extremely helpful and polite.

5
Zoe was extremely helpful and polite. Reviewed on: 24th November 2025

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