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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6774 reviews)

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4.83

Based on 6,774 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Highly satisfied! Highly satisfied! I was served by Ruby in the Colchester branch but everyone in the Colchester branch is always happy to help. Reviewed on: 15th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6774)

Sophia Nuttall

Following an in branch appointment last month I had a few follow-up questions. Sophia answered all of these clearly so that I understood (i) where my expired ISA had been moved to (ii) setting up a future call to discuss switching it to a new fixed term ISA (iii) the key terms and conditions for my Members Savers Account and (iv) how to set up the additional account i need. Consequently i came away no longer confused and happy that my savings are back under control. Thanks v much Reviewed on: 12th January 2026

Very friendly, very helpful, good atmosphere

Very friendly, very helpful, good atmosphere Reviewed on: 12th January 2026

Max was very helpful in answering my many questions,...

Max was very helpful in answering my many questions, always had an answer and done so in a friendly manner Reviewed on: 12th January 2026

Very Helpful Experience

Pretty good experience, helped with what was a very complicated thing to do. great appointment with Andy Reviewed on: 12th January 2026

Visited Haverhill as I always do, love the new unifo...

Visited Haverhill as I always do, love the new uniforms. Very dapper! Reviewed on: 12th January 2026

Phoned this morning.

Phoned this morning. The phone was answered promptly by Sophia who was extremely helpful, friendly, polite and professional and dealt with my query very efficiently. her manner made the phone call a pleasure. Reviewed on: 10th January 2026

Excellent service had in Haverhill branch today

Excellent service had in Haverhill branch today Reviewed on: 10th January 2026

Savings and discussing future investment

I spoke with Sophia yesterday about reinvesting some Saffron bonds that were about to mature and discussed future investment. Sophia was extremely helpful and patient. Reviewed on: 10th January 2026

ISA transfer information.

Excellent response enquiries raised. Reviewed on: 9th January 2026

a nice young man helped me in your Royston branch, t...

a nice young man helped me in your Royston branch, the young chap was really friendly and help with my transaction Reviewed on: 9th January 2026

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