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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6285 reviews)

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4.75

Based on 6,285 reviews, last reviewed 10th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful and knowledgable staff I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up ... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6285)

Excellent communication very polite on the phone thi...

Excellent communication very polite on the phone this morning Reviewed on: 22nd September 2025

Served by a lovely gentleman in the Colchester branc...

Served by a lovely gentleman in the Colchester branch who recommended me a great account Reviewed on: 22nd September 2025

Always amazing customer service, very quick to be se...

Always amazing customer service, very quick to be seen to. 10/10. Reviewed on: 20th September 2025

Been a member quite a few years happy with the servi...

Been a member quite a few years happy with the service at Halstead Reviewed on: 20th September 2025

Always been treated very well at Halstead

Always been treated very well at Halstead Reviewed on: 20th September 2025

Been a member for 25 years love having Halstead on t...

Been a member for 25 years love having Halstead on the high street, always friendly Reviewed on: 19th September 2025

Always a friendly atmosphere on the counter at the H...

Always a friendly atmosphere on the counter at the Halstead branch from the Boys on the counter Reviewed on: 19th September 2025

First class customer service

Saffron have the best customer service team I have ever experienced with any bank or building society Reviewed on: 18th September 2025

Excellent Service

Contacted Saffron as I was unable to login using the mobile App. Ian was extremely helpful,polite and patient getting back online using the website. Still can't use the App but happy am able to view my account through the website thanks to Ian. Reviewed on: 18th September 2025

The lady’s in your Royston branch are always so help...

The lady’s in your Royston branch are always so helpful, whenever we come in they all have a smile on there face and are willing to help with anything Reviewed on: 18th September 2025

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