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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6774 reviews)

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4.83

Based on 6,774 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Highly satisfied! Highly satisfied! I was served by Ruby in the Colchester branch but everyone in the Colchester branch is always happy to help. Reviewed on: 15th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6774)

Really helpfully staff in your Royston branch the t...

Really helpfully staff in your Royston branch the team are always more then happy to help with what ever i need. Reviewed on: 9th January 2026

Offered a simple and easy product switch in Haverhil...

Offered a simple and easy product switch in Haverhill to increase the rate on my saving at the counter. Reviewed on: 9th January 2026

Very helpful customer service folk.

Very helpful customer service folk. Almost always solve my issues. Very friendly. Reviewed on: 9th January 2026

Top notch service in the Brentwood branch.

Top notch service in the Brentwood branch. Reviewed on: 8th January 2026

Great customer service from Sophia

My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

Max helped me with my maturity, I already have a lot...

Max helped me with my maturity, I already have a lot of paperwork but he simplified things to a great standard. Friendly and efficient service. Reviewed on: 8th January 2026

Max has provided me with great service every time I...

Max has provided me with great service every time I visit the branch. The heating is the best part. Reviewed on: 8th January 2026

First time visiting the Saffron's Brentwood branch.

First time visiting the Saffron's Brentwood branch. Friendly staff and quick and easy service. Reviewed on: 8th January 2026

Zoe C. Saffron Walden Building society

Had to phone as on- line form wasn't cooperating. Zoe was able to sort it all out quickly & efficiently. Good to hear a friendly voice which always makes phone banking less arduous. Didn't have to wait long for Zoe to answer the phone which was an added bonus. Reviewed on: 8th January 2026

Good client relationship

I spoke to Zoe who was extremely friendly and helpful. She answered my query immediately and gave me information verbally and confirmed I would receive letter by post as well. Reviewed on: 7th January 2026

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