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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6777 reviews)

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4.83

Based on 6,774 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Highly satisfied! Highly satisfied! I was served by Ruby in the Colchester branch but everyone in the Colchester branch is always happy to help. Reviewed on: 15th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6777)

Max helped me with my mobile phone and setting matur...

Max helped me with my mobile phone and setting maturity instructions Reviewed on: 7th January 2026

Zoe is a superstar

Zoe was super helpful during my call with her about my savings accounts. She was reassuring, quick, and very knowledgeable. I am so grateful for her service, I can’t fault it! Reviewed on: 7th January 2026

Amazing service in the Brentwood branch.

Amazing service in the Brentwood branch. Reviewed on: 7th January 2026

Advice about resetting password

I was given very helpful (and patient) advice by Sophie Nuttall when I was attempting to unlock my account and reset my password Reviewed on: 5th January 2026

really good branch amazing love it

really good branch amazing love it Reviewed on: 5th January 2026

Excellent Service in the Halstead Branch by Sam - th...

Excellent Service in the Halstead Branch by Sam - the boys and Lyn have always been exceptional at helping me. Reviewed on: 5th January 2026

amazing service in the Royston branch

amazing service in the Royston branch Reviewed on: 5th January 2026

Visited Haverhill branch today.

Visited Haverhill branch today. Marvelous that you have a branch that we can visit. Excellent service especially when we had issues with our ISA transfer from Lloyds Bank. Please don't close! Reviewed on: 5th January 2026

Lovely to come in to branch staff friendly and helpful.

Lovely to come in to branch staff friendly and helpful. Always a pleasure. Reviewed on: 3rd January 2026

I came in to open a child's account for my grandson,...

I came in to open a child's account for my grandson, Max was very informative about the children's accounts on offer, and even opened them there and then. I will definitely be coming here mote often Reviewed on: 2nd January 2026

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