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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6286 reviews)

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4.75

Based on 6,286 reviews, last reviewed 11th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly welcome from all staff and my reason for vi... Friendly welcome from all staff and my reason for visit was dealt with efficiently and successfully Reviewed on: 11th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6286)

Always been a pleasant experience with Lyn today

Always been a pleasant experience with Lyn today Reviewed on: 17th September 2025

Ally was very patient and helpful.

Ally was very patient and helpful.He made sure my problem was sorted and he treated me with respect..Thanks Ally Reviewed on: 16th September 2025

Excellent customer service

Sophia was very friendly and knowledgeable. There was no fuss to conduct what I wanted to do. It felt like an old fashioned no nonsenses service with all the benefits of modern technology. Reviewed on: 16th September 2025

Helpful Zoe

Zoe was super helpful and friendly Reviewed on: 16th September 2025

Dan was able to put my mind at ease with a great app...

Dan was able to put my mind at ease with a great appointment Reviewed on: 16th September 2025

Always excellent at Halstead, I recommended you to m...

Always excellent at Halstead, I recommended you to my elderly mother Reviewed on: 16th September 2025

I spoke to Zoe and enlightened her on what had occur...

I spoke to Zoe and enlightened her on what had occurred with a Smart Savers account I had opened for my grandson when he was born and the unfortunate circumstances which recently occurred with him being contacted instead of me. The surprise that I had kept for his 18th birthday was destroyed and upsetting. Zoe reassured me that she was looking into the circumstances and trying to salvage a bad situation, for which I am grateful. Reviewed on: 16th September 2025

Evrytime I come into Halstead it's always a good exp...

Evrytime I come into Halstead it's always a good experience and very convenient still being on the high street Reviewed on: 16th September 2025

Absolute pleasure to have Max today, he expertly wen...

Absolute pleasure to have Max today, he expertly went through out options for our dormant account and is even giving us a phone call when it's all done! Amazing service in Brentwoof Reviewed on: 16th September 2025

Staff is great, and you love chatting with everyone.

Staff is great, and you love chatting with everyone. Reviewed on: 16th September 2025

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