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Saffron Building Society: Savings reviews

4.85
Based on 7,561 reviews, last reviewed 6th Oct 2026
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026
Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7561)

Zoe Collins

5
Zoe was very helpful and informative Reviewed on: 24th February 2026

Always excellent service by well trained staff who a...

5
Always excellent service by well trained staff who always go the extra mile. Nothing is ever a trouble whenever I have needed their assistance. In my view a first class Building Society offering the best service. Reviewed on: 24th February 2026

Thank you to the boys in Brentwood who spent 20 mins...

5
Thank you to the boys in Brentwood who spent 20 mins helping me get online access to my accounts Reviewed on: 24th February 2026

Charlotte was very helpful and sorted out my issue w...

5
Charlotte was very helpful and sorted out my issue with your website quickly Reviewed on: 24th February 2026

Very handy that you have a Braintree branch here

5
Very handy that you have a Braintree branch here Reviewed on: 24th February 2026

Great assistance from Charlotte Hartnell.

5
Great assistance from Charlotte Hartnell. Disappointed that the savings products on offer did not have better rates. Reviewed on: 23rd February 2026

I have moved back to the north of England

5
I have moved back to the north of England and wish to close my accounts with the Saffron. I will be using the money to pay for my holidays this year. The only reason I said I am unlikely to recommend the Saffron to family and friends is because we are 300 miles away from Essex! Reviewed on: 23rd February 2026

It is refreshing to be able to talk to someone in pe...

5
It is refreshing to be able to talk to someone in person. Reviewed on: 23rd February 2026

Great customer service

5
Short queue before I spoke to someone. No lengthy menus to navigate before speaking to an operator. Spoke to Charlotte who was very helpful and patient while she helped to resolve my issue. Reviewed on: 23rd February 2026

Called in to update my expiring ISA

5
Called in to update my expiring ISA Reviewed on: 23rd February 2026

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