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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6783 reviews)

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4.83

Based on 6,783 reviews, last reviewed 16th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Caroline Brinston was very helpful despite doing two...

Caroline Brinston was very helpful despite doing two jobs at once. She managed to finally discover the answer to my query and was very pleasant all the time. Reviewed on: 15th December 2025

Improve the ISA rates - great service in the Halstea...

Improve the ISA rates - great service in the Halstead branch Reviewed on: 15th December 2025

Colchester branch Esther best branch for service

Colchester branch Esther best branch for service Reviewed on: 15th December 2025

Service at Colchester really great

Service at Colchester really great Reviewed on: 15th December 2025

Charlotte customer service

charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

Charlotte

Excellent customer service, displaying lots of patience whilst talking me through how to get back online. Reviewed on: 12th December 2025

Staff are very friendly and helpful.

Staff are very friendly and helpful. No complaints Reviewed on: 12th December 2025

Happy and been coming in for so long always very hel...

Happy and been coming in for so long always very helpful Reviewed on: 12th December 2025

Friendly easy going and very helpful and a pleasure...

Friendly easy going and very helpful and a pleasure to come in Reviewed on: 12th December 2025

Didn't receive clear maturity information.

Didn't receive clear maturity information. But came nto Halstead today and Lyn has helped me today and was very clear and explained everything Reviewed on: 11th December 2025

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