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Saffron Building Society: Savings reviews

4.83
Based on 6,810 reviews, last reviewed 20th Jun 2026
43% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026
Sally S's avatar
Sally S

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Everything always good at Halstead I am very happy s...

5
Everything always good at Halstead I am very happy served by Lyn today Reviewed on: 23rd October 2025

Always very helpful and knowledgeable at Halstead

5
Always very helpful and knowledgeable at Halstead Reviewed on: 23rd October 2025

Friendly and efficient staff,gave good advice.

5
Friendly and efficient staff,gave good advice. Reviewed on: 22nd October 2025

Paid in a cheque at Royston branch today.

5
Paid in a cheque at Royston branch today. I asked Caroline what the QR codes were for as I do not do technology and she explained. I have been coming to Saffron for 40 years you are always friendly and very helpful to me. Reviewed on: 22nd October 2025

Very happy with the service at halstead

5
Very happy with the service at halstead Reviewed on: 22nd October 2025

I went into Royston to take out a couple of cheques...

5
I went into Royston to take out a couple of cheques from my account with Caroline. I would give 8 stars at least for the ladies in the branch. I love the personal touch. Please do not close any of your branches. Reviewed on: 22nd October 2025

Staff were efficient and helpful.

4
Staff were efficient and helpful. Money was transferred quickly. Reviewed on: 22nd October 2025

Come into Halstead often for general cash, I love th...

5
Come into Halstead often for general cash, I love that there is still a local branch in the town. Morgan was extremely polite and made us feel very welcome. Reviewed on: 21st October 2025

Always friendly at the Colchester branch.

5
Always friendly at the Colchester branch. As long as I can. Keep coming in with my passbook and talking to you guys I will be happy Reviewed on: 21st October 2025

Sophia was friendly and very helpful.

5
Sophia was friendly, efficient and understanding. I am dealing with my mum’s finances more as her Parkinson’s progresses and Sophia was extremely helpful and had a lovely telephone manner, just exactly what I needed! Reviewed on: 20th October 2025

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