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Saffron Building Society: Savings reviews

4.83
Based on 6,810 reviews, last reviewed 20th Jun 2026
43% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026
Sally S's avatar
Sally S

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6810)

I no longer live in the area but want to keep my acc...

5
I no longer live in the area but want to keep my accounts with SAFFRON. I make a special trip to Royston regularly and the girls are always very helpful to me there and it is well worth travelling for their help and assistance to me. Reviewed on: 20th October 2025

Been a customer for a number of years in Brentwood.

5
Been a customer for a number of years in Brentwood. Great customer service. Reviewed on: 20th October 2025

Love seeing the staff in Brentwood branch - they are...

5
Love seeing the staff in Brentwood branch - they are always so friendly and helpful. Reviewed on: 20th October 2025

I use Brentwood and like to talk to the staff and ne...

5
I use Brentwood and like to talk to the staff and never have to wait too long Reviewed on: 20th October 2025

Used for several years for high interest small savin...

5
Used for several years for high interest small savings accounts (about £50/month). Reviewed on: 18th October 2025

Exceptional service from Zoe

5
My query was dealt with by Zoe in the most professional and friendly manner with the minimum of fuss.A very refreshing experience. Reviewed on: 18th October 2025

Always very helpful, extremely patient which is much...

5
Always very helpful, extremely patient which is much appreciated as I can be quite difficult at times! Reviewed on: 18th October 2025

Always nice to have a smiling face behind the counte...

5
Always nice to have a smiling face behind the counter, Max and Ian helped me with account opening options Reviewed on: 18th October 2025

The Halstead branch have always provided me with exc...

5
The Halstead branch have always provided me with excellent service throughout the years. Reviewed on: 17th October 2025

Reinvestment of funds

5
Reinvestment of my funds over the phone was quick and seamless. Zoe was extremely helpful and efficient Reviewed on: 17th October 2025

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