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Saffron Building Society: Savings reviews

4.83
Based on 7,178 reviews, last reviewed 8th Aug 2026
11% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026
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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (7178)

Excellent service had in Haverhill branch today

5
Excellent service had in Haverhill branch today Reviewed on: 10th January 2026

Savings and discussing future investment

5
I spoke with Sophia yesterday about reinvesting some Saffron bonds that were about to mature and discussed future investment. Sophia was extremely helpful and patient. Reviewed on: 10th January 2026

ISA transfer information.

5
Excellent response enquiries raised. Reviewed on: 9th January 2026

a nice young man helped me in your Royston branch, t...

5
a nice young man helped me in your Royston branch, the young chap was really friendly and help with my transaction Reviewed on: 9th January 2026

Really helpfully staff in your Royston branch the t...

5
Really helpfully staff in your Royston branch the team are always more then happy to help with what ever i need. Reviewed on: 9th January 2026

Offered a simple and easy product switch in Haverhil...

5
Offered a simple and easy product switch in Haverhill to increase the rate on my saving at the counter. Reviewed on: 9th January 2026

Very helpful customer service folk.

5
Very helpful customer service folk. Almost always solve my issues. Very friendly. Reviewed on: 9th January 2026

Top notch service in the Brentwood branch.

5
Top notch service in the Brentwood branch. Reviewed on: 8th January 2026

Great customer service from Sophia

5
My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

Max helped me with my maturity, I already have a lot...

5
Max helped me with my maturity, I already have a lot of paperwork but he simplified things to a great standard. Friendly and efficient service. Reviewed on: 8th January 2026

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