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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.61 (4236 reviews)

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4.58

Based on 4,236 reviews, last reviewed 25th Apr 2025

134% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Had a problem with login. Had a problem with login. Spoke to Kristine who successfully did everything I needed. A real pleasure to deal with real people instead of going throug... Read more Reviewed on: 25th April 2025

Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4236)

Review of the Saffron Building Society, Savings:

I found my experience with saffron b/s as profession...

I found my experience with saffron b/s as professional and helpful. They led through the various option of savings plan and I understood. Reviewed on: 18th July 2024

od service always good and helpful

Great no problem good service always good and helpful Reviewed on: 22nd April 2025

VERY GOOD SERVICE IN MY LOCAL BRANCH

VERY GOOD SERVICE IN MY LOCAL BRANCH Reviewed on: 22nd April 2025

Great friendly service at Colchester

Great friendly service at Colchester Reviewed on: 22nd April 2025

Everyone so friendly and helpful every time we visit...

Everyone so friendly and helpful every time we visit branch Reviewed on: 22nd April 2025

come in to update personal details at royston

come in to update personal details at royston Reviewed on: 19th April 2025

Wonderful local building soc

Helped me do my ISA very appreciate of the kind staff at Colchester Reviewed on: 19th April 2025

Excellent customer service

I telephoned today as I had difficulty accessing my online account. I spoke with Danielle, who was professional, efficient, and who solve the problem quickly. This was very reassuring. I have logged a complaint today with another bank as their customer service was the complete opposite. Reviewed on: 17th April 2025

Fabulous !

StaceyF was fabulous - answered all questions very clearly, checked up on everything. A superb service - thank you so much Reviewed on: 17th April 2025

Friendly and helpful staff at Colchester, gave me op...

Friendly and helpful staff at Colchester, gave me options for my accounts and helped me fill out forms Reviewed on: 17th April 2025

I recently visited your ware branch and had a review...

I recently visited your ware branch and had a review with leah she was so welcoming and listened to all my needs and the requirements. she really helped me understand my savings better. But most of all she listened to me and my many story’s about being in the navy while she sorted my saving's out. The saffron team is always so lovely friendly and helpful they really are for the customers. Reviewed on: 16th April 2025

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