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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7185 reviews)

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4.83

Based on 7,185 reviews, last reviewed 11th Aug 2026

3% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

4

Able to sort out a problem. Able to sort out a problem. Much appreciated Reviewed on: 11th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7185)

Very friendly staff in Bishops Stortford, Kendra alw...

Very friendly staff in Bishops Stortford, Kendra always helpful. Phone staff excellent too. Reviewed on: 30th October 2025

Zoe the brilliant customer services advisor.

Zoe provided excellent customer service. She was clear speaking and very friendly. She was able to answer all my questions and effect the changes to my accounts that I requested. Without doubt she was the most helpful and pleasant customer services advisor that I have ever dealt with in any organisation. Reviewed on: 29th October 2025

Very good, helpful staff with good knowledge of prod...

Very good, helpful staff with good knowledge of products, who gave me confidence in the in the information I was given. Reviewed on: 29th October 2025

Great interest rates and professional service.

Been with Saffron for several years and always found staff very helpful, choice of great savings packages, online account option but can pop into branch if needed Reviewed on: 29th October 2025

Website needs clearer calls to action!

Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. It was sort of hidden off to the right, in standard text as part of a column. I think it warranted a button to say APPLY HERE or something like that. However, when i went onto chat I was helped by Lewis Hemingway and he was very helpful. Reviewed on: 29th October 2025

Warm welcome good service, and money at hand.

Warm welcome good service, and money at hand. Reviewed on: 29th October 2025

Very happy to be one of your customers in the Bishop...

Very happy to be one of your customers in the Bishops Stortford Branch. We like having passbooks so we can easily and physically see our savings Reviewed on: 29th October 2025

Friendly and helpful, never no problems

Friendly and helpful, never no problems Reviewed on: 29th October 2025

Reinvestment of maturing ISA with additional funds

Sophia Nuttall was friendly, pleasant and a good listener. She understood what I wanted to do quickly and responded competently and clearly. Reviewed on: 28th October 2025

Bishops stortford Overall great customer service

Overall great customer service any time I come in Reviewed on: 28th October 2025

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