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Saffron Building Society: Savings reviews

4.76
Based on 6,320 reviews, last reviewed 18th Mar 2026
93% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

All ways helpful and knowledgeable All ways helpful and knowledgeable Reviewed on: 18th March 2026
Kim B's avatar
Kim B

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6320)

Helpful staff did everything I needed in a timely ma...

5
Helpful staff did everything I needed in a timely manner Reviewed on: 25th March 2025

Staff have been very kind and helpful

5
Staff have been very kind and helpful Reviewed on: 25th March 2025

Enquiring about Isa's.

5
Enquiring about Isa's. Very informative Reviewed on: 25th March 2025

Came into Royston branch to have my books made up wi...

5
Came into Royston branch to have my books made up with Caroline who was very helpful as I also had a query regarding my new ISA and she was really helpful. Reviewed on: 25th March 2025

Come to b ranch to update books and have a chat abou...

5
Come to b ranch to update books and have a chat about isa Reviewed on: 25th March 2025

Always excellent service STAFF MORE THAN HELPFUL

5
Always excellent service STAFF MORE THAN HELPFUL Reviewed on: 25th March 2025

The representative I spoke to was knowledgeable and...

5
The representative I spoke to was knowledgeable and able to help and answer my questions professionally. Reviewed on: 24th March 2025

Lovely team in the ware branch had a review of my ac...

5
Lovely team in the ware branch had a review of my accounts with leah she was really helpful and made everything clear and helped me understand my account better Reviewed on: 24th March 2025

Excellent customer service

5
Excellent customer service from all the staff this time in particular it was Eryn Reviewed on: 24th March 2025

I used the chat service.

5
I used the chat service. Harvey dealt with my query. He was very efficient, pleasant and was able to quickly resolve my query Reviewed on: 24th March 2025

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