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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6319 reviews)

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4.76

Based on 6,319 reviews, last reviewed 17th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

time well spent Helpful informative time well spent Reviewed on: 17th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6319)

paid in acheque at royston with caroline

paid in acheque at royston with caroline Reviewed on: 26th March 2025

Went online to update personal details...

Went online to update personal details. Count do this online so had to call. A clear message on the personal details screen would have helped linking me to call rather that search site for the correct update screen. Customer service advisor was helpful and efficient. Handled update immediately. Emailed confirmation of instructions straight away. Reviewed on: 26th March 2025

Friendly staff and very knowledge of the products an...

Friendly staff and very knowledge of the products and services provided Reviewed on: 26th March 2025

Everyone at Royston is wonderful

Everyone at Royston is wonderful Reviewed on: 26th March 2025

Lauren was lovely and helpful explaining everything...

Lauren was lovely and helpful explaining everything and helping me decide what is best Reviewed on: 26th March 2025

Staff are brilliant, always very helpful and welcoming.

Staff are brilliant, always very helpful and welcoming. Great environment to be in Reviewed on: 26th March 2025

Cash withdrwawl

Very good experience helpful in branch Reviewed on: 26th March 2025

Royston branch

Came I to Royston branch to do a transaction and they all are all so helpful and lovely people Reviewed on: 26th March 2025

Cash withdrawal , ISAs

Simple cash withdrawal but the counter staff did mention ISAs to me as we're coming to the end of the tax year. Not suitable for me but great information to have and I'm sure very useful to many other members. Reviewed on: 25th March 2025

Helpful staff did everything I needed in a timely ma...

Helpful staff did everything I needed in a timely manner Reviewed on: 25th March 2025

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