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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6621 reviews)

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4.77

Based on 6,621 reviews, last reviewed 7th May 2026

16% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Came in to see Emma and both Ian and Emma served me...

Came in to see Emma and both Ian and Emma served me and were fantastic Reviewed on: 28th May 2025

Good customer service

I called with an issue and it was sorted promptly to my satisfaction. Reviewed on: 27th May 2025

To unblock account access.

Unfortunately we had to wait 14 minutes to speak to Stacey but when we did speak to her she was very helpful. Reviewed on: 27th May 2025

Changed my mind

I had to cancel an ISA I had arranged for just a few days earlier, and the process was very easy and very pleasant. Reviewed on: 27th May 2025

Helpful and friendly at Colchester.

Helpful and friendly at Colchester. My new ISA was opened quickly and all my questions answered Reviewed on: 27th May 2025

I was served by Caroline at your Royston branch.

I was served by Caroline at your Royston branch. Reviewed on: 27th May 2025

Bronwin was very good at explaining the options for...

Bronwin was very good at explaining the options for my new account. Saffron always makes things so easy. All staff are so friendly and kind Reviewed on: 27th May 2025

Very good and happy with how Emma explained isa tran...

Very good and happy with how Emma explained isa transfer process and answered my various questions Reviewed on: 27th May 2025

Great service in Colchester branch

Great service in Colchester branch Reviewed on: 27th May 2025

Good service in Colchester branch liked being abused...

Good service in Colchester branch liked being abused to see options for maturity in the post Reviewed on: 27th May 2025

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