Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6620 reviews)

View other Saffron Building Society products

4.77

Based on 6,619 reviews, last reviewed 6th May 2026

16% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very professional and actually listened to m... Zoe was very professional and actually listened to my requirements before taking required actions within a phone call Reviewed on: 6th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Saffron Building Society Savings reviews (6620)

A professional and friendly service

Very helpful, friendly staff, good explanations given and seamless transitions closing old accounts and opening new ones. Reviewed on: 2nd June 2025

Good service in Brentwood branch

Good service in Brentwood branch Reviewed on: 2nd June 2025

Jess was excellent she was able to guide me through...

Jess was excellent she was able to guide me through everything Reviewed on: 31st May 2025

Jess Morton outstanding

Overall, Saffron is good but frustrating to contact. The procedure for registering for on-line access is extremely tedious, far more than any other bank which I have registered with. However I would highlight Jess Morton as an outstandingly patient and competent member of your staff and she has gone a long way to my staying as a customer. Reviewed on: 30th May 2025

Superb, helpful attitude from telephone staff

My spouse and I have had savings accounts with Saffron for 10 years+. They are regularly in the top quartile for rates, and we've always found them fair to customers in that respect. Until the last year or two I've had little reason to contact anyone as in fairness I would only do so if things weren't straightforward, and they have been. Yesterday I found I had made an error in setting up an ISA account, and called them. Lauryn could not have been more helpful, and went further than I could have expected in correcting errors in our two ISA accounts. This is in contrast to experiences with some other providers where the attitude is often more "can't do" than "can do". In the last 18 months I've had to call the client services team more than once, and I can't fault the people I've spoken to, even when the matter(s) in question have been difficult on occasion. My 9 out of 10 is because I'm not convinced that systems whch have been changed in the last 2 years have been changed with customers' preferences in mind, and it is only the actual one-to-one experiences like yesterday's which keep me coming back to Saffron. Reviewed on: 29th May 2025

I want to thank you for a wonderful experience here.

I want to thank you for a wonderful experience here. Max you have been a pleasure. Reviewed on: 29th May 2025

Very helpful had a review with Lynn

Very helpful had a review with Lynn Reviewed on: 28th May 2025

Excellent help getting back on line

I had problem loggin in - not unusual when you are in your 80s ! Max very patiently took me through step by step and we got there !!!!! I hope his boss will note and pass on my thanks personally for all his help Reviewed on: 28th May 2025

Brentwood team always help me and I'm thankful

Brentwood team always help me and I'm thankful Reviewed on: 28th May 2025

Came in to see Emma and both Ian and Emma served me...

Came in to see Emma and both Ian and Emma served me and were fantastic Reviewed on: 28th May 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Saver
from RBS 3.82 from 9 reviews
Savings
from East Kilbride Credit Union 4.97 from 668 reviews
Smart Saver
from Zopa 4.93 from 8146 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.68 from 1027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub