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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6620 reviews)

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4.77

Based on 6,619 reviews, last reviewed 6th May 2026

16% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very professional and actually listened to m... Zoe was very professional and actually listened to my requirements before taking required actions within a phone call Reviewed on: 6th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6620)

A very happy customer

Very short wait to speaker to customer service agent. Was informed how many other customers were in front of me in the queue. The agent extremely helpful and made the process of dealing with account maturity very straightforward. She answered all my questions in a clear and precise style. Her diction was superb. Extremely happy with the options for future investments that she informed me of. Reviewed on: 4th June 2025

Great service at Colchester helped me with questions...

Great service at Colchester helped me with questions and sorted everything for me Reviewed on: 4th June 2025

Emma and Ian always welcome me and are fantastic peo...

Emma and Ian always welcome me and are fantastic people. I would highly recommend Reviewed on: 3rd June 2025

Withdraw cash and gave my maturity instruction to Ca...

Withdraw cash and gave my maturity instruction to Caroline Reviewed on: 3rd June 2025

Good service very patient from kristine newell

Good service very patient from kristine newell Reviewed on: 3rd June 2025

Opened an ISA with Lewis at Colchester.

Opened an ISA with Lewis at Colchester. It was lovely to deal with a human face to face and someone with good humour just like myself Reviewed on: 3rd June 2025

Everything explained clearly by Lyn in mynappointmrn...

Everything explained clearly by Lyn in mynappointmrnt and I suffer from dyslexia so it can be stressful Reviewed on: 3rd June 2025

Great customer experience

Thank you to Emma for providing excellent and clear advice this morning. Like all the Saffron staff I have spoken to they are really helpful and easy to deal with Reviewed on: 3rd June 2025

excellent,...

My request was delt with quickly , Emma was excellent, Reviewed on: 3rd June 2025

Always been very helpful - I always use the Brentwoo...

Always been very helpful - I always use the Brentwood branch Reviewed on: 2nd June 2025

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