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Saffron Building Society: Savings reviews

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4.76
Based on 6,320 reviews, last reviewed 18th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

All ways helpful and knowledgeable All ways helpful and knowledgeable Reviewed on: 18th March 2026
Kim B's avatar
Kim B

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6320)

Friendly helpful great staff brilliant service

5
Friendly helpful great staff brilliant service Reviewed on: 13th March 2025

Freddie Norton was absolutely fantastic to deal with.

5
Freddie Norton was absolutely fantastic to deal with. He was professional, courteous, friendly, respectful, genuine and did everything he could to help me. He called back when he said he would, had the information required and he went above and beyond. This young man is a true asset to your company and I really hope you appreciate him. Thank you Freddie. Reviewed on: 12th March 2025
Georgina P's avatar
Georgina P

Kyle is great at Colchester plus Ian is great as...

5
Kyle is great at Colchester plus Ian is great as well Reviewed on: 12th March 2025

Would recommend!

5
Great customer service and very helpful when selecting the right savings accounts that fit my personal needs. Quick and simple to set up the accounts in the branch! Reviewed on: 12th March 2025

Would recommend!

5
Customer service was friendly and helpful when selecting the right accounts that fit my personal needs. Quick and simple process when setting up my accounts in the branch! Reviewed on: 12th March 2025

From the outset I have been offered excellent custom...

5
From the outset I have been offered excellent customer service to really pleased I opened this account. Getting information over the phone was really helpful. Reviewed on: 12th March 2025

Paid in cheques today at Royston brch

5
Paid in cheques today at Royston brch Reviewed on: 12th March 2025

Very good, friendly service.

5
Very good, friendly service. Like the fact that we are a mutual BS. Reviewed on: 11th March 2025

Came into branch to look at ISAs, had to q and conce...

4
Came into branch to look at ISAs, had to q and concerned that I may had to make an additional trip, as it turned out I was able to open my account straight away, Reviewed on: 10th March 2025

Came into Brentwood today to deposit a cheque into m...

5
Came into Brentwood today to deposit a cheque into my ISA Reviewed on: 10th March 2025

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