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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6325 reviews)

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4.76

Based on 6,325 reviews, last reviewed 19th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Sophia Nuttall, Phoned about a query over ISA transfer. Phone answered quickly, Sophia took the details. Within an hour the issue was resolved and my account updated.... Read more Reviewed on: 19th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6325)

Tricky first online login - mitigated by excellent h...

Tricky first online login - mitigated by excellent help from Lauren who stayed on the phone to make sure my 3rd attempt was successful. Reviewed on: 21st February 2025

The service in branch is great - thanks a lot

The service in branch is great - thanks a lot Reviewed on: 20th February 2025

Lauryn was amazing!

Lauryn was amazing! She was really helpful and informative. Reviewed on: 20th February 2025

Always have with the service.

Always have with the service. Really friendly staff. Reviewed on: 20th February 2025

All my queries were answered and new account set...

All my queries were answered and my new account set up very quickly. Great customer service. Reviewed on: 20th February 2025

Really accommodating and friendly service

Really accommodating and friendly service Reviewed on: 20th February 2025

Non customer but staff very helpful when I needed a...

Non customer but staff very helpful when I needed a taxi, they called a local company and sat me down with a glass of water Reviewed on: 20th February 2025

Came in to update passbook and sort out MATYURITY AN...

Came in to update passbook and sort out MATYURITY AND HAVE BOOKED AN APOPOINTMENT WITH IAN C Reviewed on: 20th February 2025

Always friendly & helpful.

Always friendly & helpful. Very handy to have a local branch where you can go in and speak to someone. Reviewed on: 20th February 2025

Excellent customer service.

Excellent customer service. No long wait times to speak to someone on the phone. Product advice and help flawless. Very happy Reviewed on: 20th February 2025

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