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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6325 reviews)

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4.76

Based on 6,325 reviews, last reviewed 19th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Sophia Nuttall, Phoned about a query over ISA transfer. Phone answered quickly, Sophia took the details. Within an hour the issue was resolved and my account updated.... Read more Reviewed on: 19th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6325)

Very helpful, polite and friendly and well spoken pe...

Very helpful, polite and friendly and well spoken person on the phone. Reviewed on: 19th February 2025

Always friendly helpful and efficient customer servi...

Always friendly helpful and efficient customer service staff . Calls answered and resolved quickly . The value of being a customer in a small wee building society - unlike a large bank . Thankyou Reviewed on: 19th February 2025

Thank you Emma

Always great service here. Walked straight in and Emma helped us. Knew the answers and helped us with mobile app. Reviewed on: 19th February 2025

Aalways very helpful and accomodating.

Aalways very helpful and accomodating. Reviewed on: 19th February 2025

Lauryn has been absolutely brilliant in Colchester b...

Lauryn has been absolutely brilliant in Colchester branch, answering all my questions and giving me all information I need to open some new accounts. Reviewed on: 19th February 2025

Financial wellbeing review with Emily

Came in for a financial wellbeing review with Emily and Natalie. Had a lovely cup of tea and great company Reviewed on: 19th February 2025

Always wonderful and served with a smile

Always wonderful and served with a smile Reviewed on: 19th February 2025

Amazing Flo ..!

Flo was brilliant, seen her a few times and always excellent and attentive. She remembered something we spoke about last week and asked me how it went…! You don’t get that very often from shops banks or stores … keep hold of her in your branch she’s brilliant Reviewed on: 19th February 2025

Advisor clear and helpful with options explained.

Advisor clear and helpful with options explained. Reviewed on: 19th February 2025

Great Customer Service and Value for Money

Great customer service and value for money, Max helped me with my transactions quickly and efficiently Reviewed on: 18th February 2025

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