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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6325 reviews)

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4.76

Based on 6,325 reviews, last reviewed 19th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Sophia Nuttall, Phoned about a query over ISA transfer. Phone answered quickly, Sophia took the details. Within an hour the issue was resolved and my account updated.... Read more Reviewed on: 19th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6325)

Very friendly in Saffron Walden and the call center.

Very friendly in Saffron Walden and the call center. Always have a laugh. Reviewed on: 20th February 2025

Conversation with Stacey Frisenda

I spoke this morning with Stacey Frisenda about my savings and the service she provided myself with was excellent leaving me to to get on with things today in the knowledge that she had taken care of what I wanted to achieve from my contact today all done with nothing more for me to do, excellent service thank you. Reviewed on: 20th February 2025

Lyn was polite and helpful guided me through all my...

Lyn was polite and helpful guided me through all my options Reviewed on: 19th February 2025

Freddie Star of the Day

Freddie was polite, efficient and kind. He listened to my enquiry and gave good advice. Reviewed on: 19th February 2025

Saffron Walden staff are charming.

Saffron Walden staff are charming. The branch is always clean and modern looking. Reviewed on: 19th February 2025

Saffron Walden staff is amazing!

Every time I visit the branch the staff are always so lovely and greet me with warm smiles. They always answer queries and very accommodating Reviewed on: 19th February 2025

I love Saffron

I had a wonderful experience in Saffron, everyone was friendly and Emily was great. Reviewed on: 19th February 2025

Absolutely wonderful as always.

Absolutely wonderful as always. I adore being served by them all and tbrh brighten my day! Reviewed on: 19th February 2025

Saffron Walden is lovely

The Saffron Walden girls are lovely. Always so helpful and go above and beyond to deliver great service Reviewed on: 19th February 2025

Good review

Good. Lovely service from lady. Always very helpful. Reviewed on: 19th February 2025

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