Smart Money People Logo

Saffron Building Society: Savings reviews

4.77
Based on 6,625 reviews, last reviewed 9th May 2026
18% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026
JJ's avatar
JJ

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6625)

Great customer service but your app is not good..

4
Great customer service but your app needs some work. Reviewed on: 4th February 2025

Excellent customer service which resolved all of my...

5
Excellent customer service which resolved all of my minor issues quickly and painlessly. Reviewed on: 4th February 2025

Lauren has outstanding customer service.

5
Lauren has outstanding customer service. She offers relevant products , knows me and my family by name, understanding, friendly and fantastic with my children. Her service alone is enough to not make us bank anywhere else. Reviewed on: 4th February 2025

Priya 5*

5
I spoke with Priya - There was an issue with my application which Priya rectified with promptness and professionalism. I also appreciated the callback updating me on the progress of my application which resulted in an opened account soon after. She could not have been more helpful. Thank you! Reviewed on: 3rd February 2025

Very cheerful and helpful and very efficient

5
Very cheerful and helpful and very efficient Reviewed on: 3rd February 2025

Very helpful at Colchester branch

5
Very helpful at Colchester branch Reviewed on: 3rd February 2025

Excellent meeting with Emily.

5
Excellent meeting with Emily. Clear explanations and questions answered. Correct products advised and further meetings made for other services after. It is vital to get the correct savings. Reviewed on: 2nd February 2025

professional service

5
The advisor who dealt with my query was professional, polite, friendly and clear in his explanations with regard to the product features. Making the renewal of my maturing savings account quick & easy Reviewed on: 2nd February 2025

P.O.A management of funds and information

5
Having all sorts of problems managing money for my mum and dad as POA, Judy went over and above with much needed information to help with other applications as well, Thank You, Regards Darren Reviewed on: 1st February 2025

Excellent customer service.

5
Excellent customer service. Very friendly but professional staff. Reviewed on: 1st February 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products