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Saffron Building Society: Savings reviews

4.77
Based on 6,625 reviews, last reviewed 9th May 2026
18% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026
JJ's avatar
JJ

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Excellent service form the Brentwood team as always...

5
Excellent service form the Brentwood team as always it nice to talk to a real person and a very helpful lady as well Reviewed on: 31st January 2025

Colchester Branch

5
Good rates compared to others in town. Staff very pleasant and knowledgeable answered my queries with ease. Reviewed on: 31st January 2025

Excellent service with a smile as usual.

5
Excellent service with a smile as usual. Reviewed on: 31st January 2025

Served by Freddie at saffron walden, was very helpful

5
Served by Freddie at saffron walden, was very helpful Reviewed on: 31st January 2025

Access denied

4
I was unable to access my account on line; the saffron system seemed unable to allow the password changes initiated by the advisor. (Several attempts were required.) Eventually, between us access was obtained - but I think we both found it a frustrating experience, and it took over half an hour to achieve. Reviewed on: 31st January 2025

Great local building society - always helpful

5
Great local building society - always helpful Reviewed on: 31st January 2025

Good service

5
A little bit of a wait but got everything sorted with Freddie in branch that I needed to Reviewed on: 31st January 2025

great experience in branch, thank you

5
great experience in branch, thank you Reviewed on: 31st January 2025

The new Ware branch is very modern as well as the st...

5
The new Ware branch is very modern as well as the staff being so polite and friendly. Reviewed on: 31st January 2025

Had lots of good help logging in and transferring na...

5
Had lots of good help logging in and transferring names off my account Reviewed on: 31st January 2025

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