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Saffron Building Society: Savings reviews

4.77
Based on 6,625 reviews, last reviewed 9th May 2026
18% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026
JJ's avatar
JJ

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Face to face service is my preference and Saffron ar...

5
Face to face service is my preference and Saffron are able to deliver this which is why i stay with them. Reviewed on: 31st January 2025

Good, friendly service.

5
Good, friendly service. Staff are always helpful. Reviewed on: 31st January 2025

Incredibly helpful, very friendly, answered all quer...

5
Incredibly helpful, very friendly, answered all queries. Reviewed on: 31st January 2025

Helpful, friendly, personable service ...

5
Helpful, friendly, personable service , it was a lovely experience Reviewed on: 31st January 2025

Stacey's Excellent Service.

5
Stacey was extremely helpful in helping set up internet access to my account. Reviewed on: 31st January 2025

Excellent service at Colchester branch

5
I went into the Colchester branch and they were extremely helpful with my maturing account and were able to answer all of the queries that I had. Very very good building society. Reviewed on: 31st January 2025

Conversation with Kendra

5
I spoke to Kendra this morning. She was so polite, reassuring and helpful. Kendra also helped resolve my problem. Thank you Reviewed on: 31st January 2025

I thoroughly enjoy visiting all of the branches.

5
I thoroughly enjoy visiting all of the branches. I visit Ware the most but like to go to all as everybody is so friendly and the service is amazing. Saffron are here for the people and make that known. The Ware refurb has demonstrated how Saffron are for the people. Thank you. Megan & Jake provided me with some lovely tea & biscuits on my visit too. Reviewed on: 31st January 2025

Good customer service

5
Everyone in Bishops Stortford at one the phone are always polite and helpful. Reviewed on: 31st January 2025

The new branch is very modern and staff are always f...

5
The new branch is very modern and staff are always friendly when we come in Reviewed on: 30th January 2025

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