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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Amazing service.

Amazing service. Really friendly staff in the Ware branch Reviewed on: 30th January 2025

Nothing to add.

Nothing to add. Customer is satisfied Reviewed on: 30th January 2025

Tried to open account and couldnt put funds in as Wa...

Tried to open account and couldnt put funds in as Ware branch was closed. Freddie tried to help but it didnt work unfortunately Reviewed on: 30th January 2025

Charity bond

It was easy to renew a savings bond Reviewed on: 30th January 2025

Lovely welcoming staff, friendly and knowledgeable.

Lovely welcoming staff, friendly and knowledgeable. A credit to your company Reviewed on: 30th January 2025

friendly staff and a very warm welcoming branch that...

friendly staff and a very warm welcoming branch that we have dealt with for many years. Reviewed on: 30th January 2025

App issues

I spoke to Kendra yesterday because I couldn’t get onto the App. She was really patient and helpful. She took me through the process and after several failures got me back onto the App. A very good member of your team. Reviewed on: 30th January 2025

maturity

maturity instructions and completed forms Reviewed on: 30th January 2025

Great customer care

Your advisor Debbie was very patient, professional and knowledgeable about getting us up and running and demonstrated great customer care. Reviewed on: 30th January 2025

Oolite, helpful and cl...

Kendra Coady-Gleeson was very polite, helpful and clear in guiding me. In order for me to benefit from the best account with Saffron B/S she has arranged for a telephone appointment. Reviewed on: 29th January 2025

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