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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Pleasant efficient service

I had a slightly complicated set of transactions , paying in and transferring between accounts . This was all done pleasantly and efficiently by the person I dealt with . It is always nice to be met and dealt with in a friendly manner . Reviewed on: 29th January 2025

I have had savings accounts with Saffron Building So...

I have had savings accounts with Saffron Building Society for over 10 years. I have always found the staff in the branch and on the telephone to be very courteous and helpful, always answering my queries. Reviewed on: 29th January 2025

The branch staff have been so helpful and go that ex...

The branch staff have been so helpful and go that extra mile! Happy to keep my funds here. Reviewed on: 29th January 2025

Emily was my contact and she helped me set up two ac...

Emily was my contact and she helped me set up two accounts, one ISA and an E saver. I couldn't fault her, she explained everything so well and made me feel at ease. With so many banks closing and going online it's refreshing to speak to someone face to face, long may it continue. Reviewed on: 29th January 2025

I had an excellent experience of telephone help.

I had an excellent experience of telephone help from Kendra who gave me plenty of time to explain the things I wanted to know and to arrange to send me all the information I needed. Reviewed on: 28th January 2025

Locked out of online account

Locked out of online account using wrong details guided through the process to get onto account by a patient and understanding costumer services member of staff Reviewed on: 28th January 2025

I visited the ware branch to sort out my accounts I...

I visited the ware branch to sort out my accounts I am hard of hearing and the lady I had the appointment with helped me and explained everything clearly. She made sure I was happy with everything we discussed I left with a better understanding of my accounts Reviewed on: 28th January 2025

Kendra who helped me get on-line was brilliant - thanks

Kendra who helped me get on-line was brilliant - thanks Reviewed on: 28th January 2025

Very friendly staff and likes the face to face with...

Very friendly staff and likes the face to face with all the staff. Reviewed on: 28th January 2025

Very good service

Very good service Thank you for the service Reviewed on: 28th January 2025

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