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Saffron Building Society: Savings reviews

4.77
Based on 6,625 reviews, last reviewed 9th May 2026
18% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026
JJ's avatar
JJ

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Crem de la Crem !

5
Crem de la Crem ! - Please do not change, I prefer talking to a human being and not a computer. Reviewed on: 28th January 2025

All staff contact excellent - I use the branch in Br...

5
All staff contact excellent - I use the branch in Brentwood Reviewed on: 28th January 2025

Excellent customer service highly recommended.

5
Kendra was able to assist me with all my queries in a very quick efficient manner. Nothing was too much trouble and I was shown courtesy and professionalism. I would highly recommend Kendra and Saffron building society. Various emails and calls failed and my account was locked and emails to reset my pw all failed and I was getting quite frustrated. Kendra fixed everything for me in a couple of minutes. Superb customer service thank you ! Reviewed on: 28th January 2025

Positive

5
Friendly helpful staff ,always ready to accommodate the public , providing everyone with an excellent service , never have to wait they are always ready to serve and help you , been going in Saffron Walden for years and always been the same good service Reviewed on: 27th January 2025

Good rates and the staff in Colchester are lovely.

5
Good rates and the staff in Colchester are lovely. Reviewed on: 27th January 2025

Friendly and helpful staff who are always smiley

5
Friendly and helpful staff who are always smiley Reviewed on: 27th January 2025

Staff are friendly and helpful

5
I always find staff are extremely helpful ( I am now elderly and find it confusing doing things on line)and are always very friendly, polite and always explain everything very clearly, Reviewed on: 27th January 2025

Rang due to problem getting online.

5
Rang due to problem getting online. Following phone call I was able to see my account. Reviewed on: 27th January 2025

Everybody is always so helpful and the experience is...

5
Everybody is always so helpful and the experience is always 100%! Reviewed on: 27th January 2025

Online set-up a bit clunky & didn't receive password...

4
Online set-up a bit clunky & didn't receive password by text as promised Reviewed on: 27th January 2025

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