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Saffron Building Society: Savings reviews

4.77
Based on 6,625 reviews, last reviewed 9th May 2026
18% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026
JJ's avatar
JJ

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Always a lovely experience

5
Visit the branch on a regular basis and it always nice to see the staff at Ware, really like the new refurbishment too. Reviewed on: 27th January 2025

I have always had great customer service and experie...

5
I have always had great customer service and experience with Saffron. It is my first time visiting the Ware branch since the refurbishment and I think it looks great. Reviewed on: 27th January 2025

My meeting with SWBS adviser was very helpful.

5
My meeting with SWBS adviser was very helpful. After a long discussion I was able to decide the best savings account to switch to given my current circumstances. I will not hesitate to consult Emily in the future.. Reviewed on: 26th January 2025

The customer service is always so friendly and court...

5
The customer service is always so friendly and courteous. I never have to wait long to get through. Reviewed on: 25th January 2025

Like coming into the branch - Friendly staff in Ware...

5
Like coming into the branch - Friendly staff in Ware and Stortford Reviewed on: 25th January 2025

Customer had came into branch to make a withdrawal a...

5
Customer had came into branch to make a withdrawal and made comments on how nice the new branch is looking as well as all the staff having smiles on their faces. Reviewed on: 25th January 2025

Very good service

5
Very good service matter resolved Reviewed on: 25th January 2025

Good clear advice on savings accounts

5
Today I had a follow up telephone conversation with Ian to discuss my future financial plans. As in our previous recent meeting, I was given clear advice and able to discuss different options available before agreeing to a plan for my future savings. I highly recommend this service. Reviewed on: 25th January 2025

Visited Ware branch to deposit a cheque.

5
Visited Ware branch to deposit a cheque. I have recommended Saffron BS previously to friends & family and the service has always been excellent. Reviewed on: 25th January 2025

Love coming into Bishops Stortford branch / Lovely s...

5
Love coming into Bishops Stortford branch / Lovely staff / good knowledge. The staff always remember my name which i love ! Reviewed on: 25th January 2025

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