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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6329)

Freddie was helpful and kind.

Freddie was helpful and kind. He actioned my request on the phone, Reviewed on: 9th October 2024

Freddie - super efficient customer service, thank you.

I spoke to Freddie and asked for a tax statement (regulatory statement) for the tax year April 2023 - 2024. He was very polite and helpful. He immediately picked up on me mentioning that I was logged into my account and uploaded the regulatory statement for me whilst speaking to me. I was able to print it straight away. Super efficient guy. A pleasure to talk to. Reviewed on: 8th October 2024

super help from advisor, very patient

super help from advisor, very patient Reviewed on: 7th October 2024

very helpful staff - happy to help and very friendly

very helpful staff - happy to help and very friendly Reviewed on: 4th October 2024

Lewis,Lauren and Lewis very helpful on a difficult...

Lewis,Lauren and Lewis very helpful on a difficult business transaction Reviewed on: 4th October 2024

Fantastic Service from Stacey

Stacey was very pleasant and knew her stuff Was such a relief to be able to converse with a “ human” and not have to go through endless automated robots! Well done Stacey, you are a credit to the Society. Thank you. Reviewed on: 30th September 2024

Support excellent.

Support excellent. The fact my rainy day account was locked as, I had not used it, with no correspondence was a surprise. Interest rates are lower than some others Reviewed on: 30th September 2024

Good experience

I was helped by a lady named Chi (hope I've got that right). She was very friendly and helped me through the process of transferring money and opening a new regular saver. There was some humour in our conversation which was very good to have, Reviewed on: 30th September 2024

Far distanced customer experience

I found out about you on money supermarket and therefore live away from your branches. Your kind phone staff have always sent me the forms I needed to complete and thoroughly explained everything on the phone to me. Reviewed on: 30th September 2024

always helpfull.

always helpful take care to make sure I understand my savings plan and the staff are really good looking..... Reviewed on: 30th September 2024

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