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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

19% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Visited the ware branch for an appointment it was lo...

Visited the ware branch for an appointment it was lovely to sit down and talk over all my accounts in such a welcoming environment I came out of the appointment having a better understanding on my savings. Reviewed on: 22nd January 2025

Good customer service

been a customer with the Saffron for a long time, and always been happy with the service provide :) Reviewed on: 22nd January 2025

Excellent customer serviceHelpful friendly service

Helpful friendly service quick and efficient Reviewed on: 22nd January 2025

The customer service in the ware branch is amazing t...

The customer service in the ware branch is amazing the whole team is friendly and helpful I love that I can get stuff done over the counter or in an office they are also welcoming Reviewed on: 21st January 2025

Great meeting with Emily.

Great meeting with Emily. Very personable, friendly and above all professional. Always good to be with an institution that values you as a person and not just a number. Reviewed on: 21st January 2025

I visited Saffron Walden branch to have help with a...

I visited Saffron Walden branch to have help with a charity account. I needed to remove two signatories and add one or two on. Florrie provided me with all the information and forms I needed and called her colleague whilst I waited to ensure I had correct information. Reviewed on: 21st January 2025

Excellent customer service in Brentwood branch

Excellent customer service in Brentwood branch Reviewed on: 21st January 2025

Great customer service in the Brentwood branch

Great customer service in the Brentwood branch Reviewed on: 21st January 2025

Thomas was excellent, very happy with service

Thomas was excellent, very happy with service Reviewed on: 21st January 2025

Kendra, the customer service agent was friendly, and...

Kendra, the customer service agent was friendly, and guided me through the steps that I needed, and she was patient. Reviewed on: 20th January 2025

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