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Saffron Building Society: Savings reviews

4.59
Based on 4,261 reviews, last reviewed 7th May 2025
70% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

New to Saffron and excellent service New to Saffron and excellent service Reviewed on: 7th May 2025
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Latest lowest rating:

1

Tried to load app on tablet after years of no proble... Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was ... Read more Reviewed on: 18th December 2024
Malcolm Chester's avatar
Malcolm Chester

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4268)

Review of the Saffron Building Society, Savings:

Great customer service

5
They answer the phone and then resolve the query. All done very politely. I know that may sound 'normal' but it isn't really anymore. Reviewed on: 1st May 2025

All the Halstead staff are brilliant and look after me

5
All the Halstead staff are brilliant and look after me Reviewed on: 1st May 2025

No notice of my ISA maturity by Post.

5
No notice of my ISA maturity by Post. Spoke to a charming and helpful operative on the help number that took my details and opened a two year account to continue savings. I cannot trust my computer with on line finance. Reviewed on: 30th April 2025

CAME TO UPDATE PASSBOOKS IN ROYSTON

5
CAME TO UPDATE PASSBOOKS IN ROYSTON Reviewed on: 30th April 2025

Tried, but didn't happen

3
The agent, Emily, was very helpful but unfortunately the product didn't work out to be suitable. Reviewed on: 30th April 2025

paid in cheques today at royston

5
paid in cheques today at royston Reviewed on: 30th April 2025

Very happy with service from Lyn today

5
Very happy with service from Lyn today Reviewed on: 30th April 2025

GOOD ADVICE MAKE UP BOOKS AND LOOKED AT NEW ACCOUNTS

5
GOOD ADVICE MAKE UP BOOKS AND LOOKED AT NEW ACCOUNTS Reviewed on: 30th April 2025

Opened an account in branch today with Lewis at Colc...

5
Opened an account in branch today with Lewis at Colchester. He was very clear and very efficient. I was happy with his service Reviewed on: 30th April 2025

Annual Review

5
I was able to get a branch appointment when I needed it enabling me to discuss and get advice on the options for my three a/cs. I held, two of which were maturing I felt confident accepting the advice and pleased with the decision I made. The service was excellent.. Reviewed on: 29th April 2025

Branch visits very enjoyable

5
Enjoy coming into the branch & staff very friendly Reviewed on: 29th April 2025

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