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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6629 reviews)

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4.77

Based on 6,629 reviews, last reviewed 12th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Always friendly, informative, willing to assist and... Always friendly, informative, willing to assist and knowledgeable. Most importantly they are humans, which is sadly becoming a rarity Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6629)

Opened a savings account, but the cheque wasn’t depo...

Opened a savings account, but the cheque wasn’t deposited for nearly 2 weeks, had to go into the SW branch to ask why it hadn’t been deposited. We were dealt with professionally and promptly and the cheques was deposited there and then along with an apology from the young girl of which was appreciated Reviewed on: 20th September 2024

Savings advice.

Very good staff that genuinely care about my savings. Reviewed on: 20th September 2024

The staff were exceptional on a recent visit to the...

The staff were exceptional on a recent visit to the Colchester branch. Friendly, efficient and knowledgeable. Reviewed on: 20th September 2024

Friendly, helpful and knowledgeable

I've spoken with Saffron's team a couple of times after the death of my father. They've been great at helping sort out changes to accounts and explaining how things work. Reviewed on: 19th September 2024

I was dealt with courteously and efficiently

I was dealt with courteously and efficiently Reviewed on: 19th September 2024

Great service

Lyn Bliss was very knowledgeable and exceedingly helpful. She explained all my options in detail and I was very happy with the conclusion of my appointment Reviewed on: 19th September 2024

Great contact with managersGave us time .

Great contact with manager friendly staff.. all good Reviewed on: 19th September 2024

Customer service at its best!

My problem with being locked out of my online account was dealt with so well, even though it took a few contacts to resolve. The staff were so friendly and efficient. It's so good to get to talk to an advisor (not a machine), without delays, when doing 'on line' chats and by phone. I would definitely recommend this building society. Reviewed on: 19th September 2024

Kendra was very helpful and friendly helping me to s...

Kendra was very helpful and friendly helping me to set up my account. It was quick and easy to do. Reviewed on: 18th September 2024

Very good service and information given that i needed.

Very good service and information given that i needed. Reviewed on: 18th September 2024

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