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Saffron Building Society: Savings reviews

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4.47
Based on 3,466 reviews, last reviewed 30th Oct 2024
98% increase in 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Friendly helpful staff. Friendly helpful staff. Understood best means of giving financial advice for my situation Reviewed on: 30th October 2024
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Latest lowest rating:

1

Need more staff... One customer in front of me, at the counter when I entered. 30 minutes before I was finished..Only one person dealing with customers....supervised as... Read more Reviewed on: 28th October 2024
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Mel L
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (3468)

Savings Review

5
I spoke to Ian who assisted me. He could not have been more helpful. He saved me having to make a long drive to visit the branch and looked after me with patience and being polite at all times. Ian is a great example of excellent service Reviewed on: 29th September 2020
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Saffron Member

Savings Review

5
Dealt with all aspects and was Very helpful, friendly and efficient. Felt like I was treated like a customer rather than just a number. I like the personal touch provided by all the staff, over the years. Reviewed on: 28th September 2020
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Saffron Member

Savings Review

5
Polite patient and explained options well. Reviewed on: 26th September 2020
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Saffron Member

Savings Review

5
Spoke clearly and kept to factual information. Reviewed on: 24th September 2020
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Saffron Member

Savings Review

5
Helpful and got the message over my needs quickly and efficiently. Also, made sensible suggestions. Reviewed on: 23rd September 2020
Saffron Member's avatar
Saffron Member

Savings Review

5
All the staff are helpful good with explaining what is on offer. Ian came up with all I expect of your members of staff. I would like to record the personal attention I receive from staff in the Royston branch. Reviewed on: 22nd September 2020
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Saffron Member

Savings Review

5
Jamie was helpful and professional Reviewed on: 22nd September 2020
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Saffron Member

Savings Review

5
I don't make this sort of recommendation but do tell friends etc who ask whether I am satisfied with the treatment received. Sad to be leaving SWBS but they no longer offer a savings account which fits our needs Reviewed on: 22nd September 2020
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Saffron Member

Savings Review

5
She was very nice and helpful... Reviewed on: 22nd September 2020
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Saffron Member

Savings Review

4
The counter assistant forgot to take my account number so I had to ring instead of being rung at 2pm. However once I got through to Charley she was very helpful and I sorted out my accounts which were all due to mature. Reviewed on: 21st September 2020
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Saffron Member

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