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Saffron Building Society: Savings reviews

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4.74
Based on 6,138 reviews, last reviewed 16th Feb 2026
104% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
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3%
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2%
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2%

Latest highest rating:

5

Great service Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026
ally's avatar
ally

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6138)

Savings Review

5
Very polite , professional, and helpful. Reviewed on: 21st December 2023
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Saffron Member

Savings Review

1
I can't access my account online, via phone or laptop. No one has been able to rectify as yet. Requested call back, didn't happen, received an email days later to say phone on this freephone number etc... Already made 2 calls and 3 emails! Reviewed on: 21st December 2023
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Saffron Member

Savings Review

3
If you are going to upgrade your system (advised weekend of 9/10 Dec) it is very important that customers are not inconvenienced and issues should be resolved quickly. Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Temp password sent out is a nightmare Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Calm pleasant manner that put me at ease Reviewed on: 21st December 2023
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Saffron Member

Savings Review

1
Your portal is absolutely terrible. Reviewed on: 21st December 2023
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Saffron Member

Savings Review

5
Very friendly and efficient Reviewed on: 21st December 2023
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Saffron Member

Savings Review

2
Fixed term Savings a/c certificate didn't show interest rate. Was 5.15% and not 5.4% I had applied for. Summary information sheet states 5.4%, so imagine how annoyed I would have been after 2 years to find it less. You didn't inform me! Reviewed on: 20th December 2023
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Saffron Member

Savings Review

5
All good, no suggestions for improvements. Reviewed on: 19th December 2023
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Saffron Member

Savings Review

4
Helpful and friiendly and most importantly, helped me with my query. Waiting time was a little long. Reviewed on: 19th December 2023
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Saffron Member

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