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Saffron Building Society: Savings reviews

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4.76
Based on 6,353 reviews, last reviewed 28th Mar 2026
107% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
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3%
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2%
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2%

Latest highest rating:

5

I was most impressed by the helpful and useful advic... I was most impressed by the helpful and useful advice I received Reviewed on: 28th March 2026
Ursula Jesson's avatar
Ursula Jesson

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6353)

Savings Review

2
Poor interest rates. No communication when rates change. Staff on counter need to be up speed on your products Reviewed on: 1st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Very, very polite and helpful! Reviewed on: 1st December 2023
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Saffron Member

Savings Review

5
So nice to have telephone enquiry answered very quickly. Reviewed on: 1st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
She was very pleasant and efficient. Reviewed on: 1st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
It would be helpful, if when you are logging on, you had more than one chance to get the passwords etc right. Reviewed on: 1st December 2023
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Saffron Member

Savings Review

5
My only concern / complaint is that the branch is closed Wednesday and Friday which are my days off Reviewed on: 1st December 2023
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Saffron Member

Savings Review

4
It has always been a good Building but I (and others I know) am extremely unhappy with the replacement of pass books with certificates. They are flimsy, easily damaged, easily lost, and completely remove the audit trail provided by a book. Reviewed on: 1st December 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
Poor slow service and I have to continually chase despite promises from staff in branch and on telephone. Reviewed on: 1st December 2023
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Saffron Member

Savings Review

4
remember that not all of your customers use on-line banking, and I am one of them. Reviewed on: 1st December 2023
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Saffron Member

Savings Review

1
Your internet is terrible Reviewed on: 1st December 2023
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Saffron Member

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