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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6636 reviews)

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4.77

Based on 6,636 reviews, last reviewed 14th May 2026

32% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia sorted everything professionally and effectiv... Sophia sorted everything professionally and effectively with excellent customer service skills Reviewed on: 14th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6636)

Counter staff

Counter staff not totally familiar with all isa products Reviewed on: 21st February 2024

Great Savings Accounts

Apologies, but main point is around interest rate which is excellent and ease of setting up online accounts...now receiving circa 3 times the rate I was receiving with a very large Bank. Reviewed on: 21st February 2024

The people are nice to deal

The people are nice to deal with but normally I would be able to solve my problem much quicker on a building society website. Unfortunately your site has very limited options. Reviewed on: 21st February 2024

Good local branch

I appreciate having a local branch where I keep my savings Reviewed on: 21st February 2024

New customer, name spelled incorrectly on documents.

New customer, name spelled incorrectly on documents. Still can’t access account online. Matter appeared to be resolved on online chat then got an email asking me to call in. Very confusing & still no online access. Reviewed on: 21st February 2024

Friendly, helpful and quick response

Friendly, helpful and quick response Reviewed on: 21st February 2024

Shame that the ISA I had opted for would on...

Bit of a shame that the ISA I had opted for would only allow a one off deposit despite it being below the annual allowance Reviewed on: 14th February 2024

Great service

Great service - good attention to detail Reviewed on: 2nd February 2024

Very pleasant and very efficient.

Very pleasant and very efficient. Excellent service. Reviewed on: 31st January 2024

Had to report change of address.

Had to report change of address. Not long to wait to see assistant who dealt very professionally with relevant paperwork. Would have liked more guidance on account best suited to my needs but can only be done by prebooking an appointment, which is not ideal for me. However did supply sheet showing respective interest rates. Reviewed on: 30th January 2024

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