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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7210 reviews)

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4.84

Based on 7,210 reviews, last reviewed 19th Aug 2026

18% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Online chat with Angelina. Did the online chat with Angelina. I had managed to forget my memorable word (doh). She sent me the link, helped me to get logged in. She then changed... Read more Reviewed on: 19th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7210)

We had lot of questions to ask but Jill Jolly answer...

We had lot of questions to ask but Jill Jolly answered everything and was very helpful and friendly! Reviewed on: 22nd August 2024

All your staff via Royston Branch and on phone at ca...

All your staff via Royston Branch and on phone at call centre are always most helpful , pleasant and patient with me and my wife who have seperate accounts, we are both in our seventies. Keep up the excellent service you give us. Reviewed on: 22nd August 2024

Very friendly and professional xxxxxxxxxxxxxxxxxxxxx...

Very friendly and professional xxxxxxxxxxxxxxxxxxxxxxxxxxxx Reviewed on: 21st August 2024

Always very courteous and chatty.

Always very courteous and chatty. Reviewed on: 21st August 2024

Good service always, love visiting the branch

Good service always, love visiting the branch Reviewed on: 20th August 2024

I queried an interest rate &query got a very quick...

I queried an interest rate & got a very quick response with full details Reviewed on: 20th August 2024

Polite and Courteous and honest why some branches cl...

Polite and Courteous and honest why some branches closed on certain days Reviewed on: 20th August 2024

customer service is excellent for accessibility, tel...

customer service is excellent for accessibility, telephone support with knowledgeable, courteous & friendly staff, especially useful as I live outside the geographic area in the north of england...internet sign up. Reviewed on: 20th August 2024

Good interest rate

The regular interest rate was good but unfortunately the monthly amount you could save was only £50 a month. Reviewed on: 19th August 2024

Great customer service

I always am able to get a timely response to a phone call which speedily resolves my query Reviewed on: 19th August 2024

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