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Saffron Building Society: Savings reviews

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4.76
Based on 6,356 reviews, last reviewed 30th Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
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10%
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3%
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2%
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2%

Latest highest rating:

5

Great customer service Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026
Caroline Penny's avatar
Caroline Penny

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6356)

Savings Review

5
Excellent service on the online chat, sorted my issue quickly. I wanted to select maturity options but they were not available in the app and I had to try to remember my login details for the website. Should be possible on the app. Reviewed on: 25th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Feel progress made on opening Bond Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
Very pleasant, efficient and understanding. Reviewed on: 25th September 2023
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Saffron Member

CAN"T LOG IN - ALL TOO DIFFICULT

1
I have two savings accounts for my kids. The paying-in process is a bit clunky (you actually pay into one big Barclay's Account). I haven't been able to get online to see how much is saved because I can't log on. Their system is so glitchy and their response so slow that I'll be retired before I get anywhere (and I'm not close to retirement age). I'm reluctantly going to give up and just go bank somewhere else. Life is too short. Reviewed on: 25th September 2023
Jules Hamlin's avatar
Jules Hamlin

Savings Review

5
feel like they are there for me Would really like a table to sort out money and papers The table was removed a few years ago and I really miss it Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
Being able to deal with a human being face to face and not with an electronic robot ! Reviewed on: 25th September 2023
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Saffron Member

Savings Review

4
Good, friendly customer service. Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
It would of been nice if my local branch had been open but I was able to do what I wanted with the member of staff over the phone. Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
I liked the actual human interaction not just "press 1 for <something you don't need>, 2 for <something else you don't want>". Computers don't do good customer service; your human did. Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
Competitive interest rates for investors. Reviewed on: 25th September 2023
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Saffron Member

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